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Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Business Analyst III facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. This position manages the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. This position develops report and analysis for the department. It is responsible in communicating and coordinating with IT on a day-to-day department related efforts. The Business Analyst III manages and coordinates the implementation and/or integration of products or new features for clients including client training and provides subject matter expertise (SME) and support of the department's inbound and outbound functions. This position acts as mentor to Business Analysts I/ II.<h4>Duties</h4>Develop functional and user acceptance test plans and scenarios. Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance. Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes. Coordinate activities including on-time delivery, testing and production moves.Collaborate with I.T. on all department &nbsp;related efforts, including submission of Service Requests and writing BRD's. Coordinate related data requests from internal departments, and/or assist I.T. with definition of criteria. Delegate data and reporting requests to business analysts. Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development resources. Preparation of status updates to enterprise for distribution and communication.Work as a technical support and liaison to designated I.T. personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and I.T. solutions; provide technical direction and ensure compliance with best practice solutions. Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor.Participate and contribute on the development/ creation of data models and interface design specifications. Support internal/ external stakeholder's roadmap and audits as needed. Oversee the business process support across multiple client engagements. Communication with internal/ external stakeholders for department's submission requirements. Review submission of data against established benchmarks and coordinate correction and improvement efforts. Monitor timely and accurate outbound data submission to state and federal recipients.<h4>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</h4><h4>Perform other duties as assigned.</h4><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4>Required:At least 5 years of successful experience in a quantitative role as a Business Analyst, Data Analyst, Programming Analyst, Claims processing, encounter processing.<h4>Skills</h4>Required: Competent to work at the highest technical level of most phases of systems analysis.Excellent verbal and written communication skills.Coaching, Mentoring and Teaching skills.Teamwork-focused/collaborative work style.Demonstrated ability to work successfully on large projects.Problem solving skills evidenced by demonstrated results in past positions.Ability to work under tight deadlines and handle multiple/detail-oriented tasks.Ability to influence at all levels of the organization.Proficient in Microsoft Office and Vizio.Preferred: Ability to work on other programs such as SharePoint and/ or OneNote<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Business Analyst III

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-OnlineLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. LSC-Online, the newest LSC campus, features dedicated instructors and offers courses for students who are enrolling in a 100% fully online program. The LSC-Online Campus is an independent campus led by the Executive Vice Chancellor/ CEO, Online Campus. LSC-Online will provide a guaranteed schedule so that students can complete the programs in a two-year period if they so desire. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070.Job DescriptionPURPOSE AND SCOPE:The PT CoordinatorIII, Online Compliance provides support in maintaining operations of the compliance of distance education. Primary duties include but are not limited to conducting research on rules and regulations related to distance education and supporting the preparation and submission of applications, forms, and reports as required by individual states, counties, and/or licensure boards to secure and maintain necessary authorizations and approvals. Assigned area and responsibilities will be extensive and/or highly specialized to ensure compliancewithpolicies,proceduresandavarietyoflocal,state and federal regulations. Coordinateslogistics, services and supportsurrounding significant and diverse programs or departments. Makes and communicates process decisions based on best practicesESSENTIAL JOB FUNCTIONS:<ul><li>Overseesdailyandsomelong-termoperationsofassignedarea.Activelymaintainsup-to- date knowledge of area and acts as a Subject Matter Expert within area and as a point of contact and liaison for internal and external constituents</li><li>Performsresearchrelevanttoareaofspecialty.Develops,monitorsandmaintainsavariety of spreadsheets, databases, reports, and presents findings to internal/external constituents (mayincludeLSCSManagers/Executives,communitymembers,and/oroutsidegroupsand organizations)</li><li>Enters,tracksandmaintainsavarietyofdata,includingdocuments,spreadsheetsand databases</li><li>Responsibleforensuringandmaintainingcompliancewithlocal/state/federal compliance of processes and documentation within assigned area</li><li>Schedulesandprioritizesworkand activities and develops and organizes spreadsheets related to program compliance</li><li>Creates methods of evaluation of assigned area. Analyzes results and makes recommendationsforrevisionstoobjectivesandstrategies,withafocusoncontinuous program improvement</li><li>Coordinates and manages various department and management calendars and schedules.Plans,schedulesandcoordinatesvariousmeetings, seminars and events,including site selection and preparation, marketing and training materials, and general support</li><li>Monitorsandcontrolsresourcessuchasofficesuppliesandequipmentneededwithinthe department.Submitsrequisitionsandreviewsandapproves/deniespurchaserequestsin accordance with the budget</li><li>Managesorassistswithmanagementofthedepartmentbudget</li><li>Takespartinand/orleadsspecialprojectsasneeded</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Experience working in higher education or legal environment</li><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses excellent organizational skills</li><li>Strong multi-tasking abilities with the ability to prioritize duties</li><li>High level of customer service</li><li>Ability to learn state, federal, international, and campus rules, regulations, and requirements related to campus academic and distance education</li><li>Strong analytical skills</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experienceSalaryHourly Pay Rate is 20.36.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Lone Star College System

Part-Time Coordinator III Online Compliance, Online Administration

Job Description:POSITION SUMMARY:The School of Human Development &amp; Education (SHDE) Administrative Faculty Fieldwork Coordinator is a full-time administrative faculty member serving to coordinate the fieldwork portion of the intern, student teaching and residency programs. The Administrative Faculty Fieldwork Coordinator is responsible for the development, coordination and monitoring of student fieldwork and clinical practice experiences in collaboration with the Credential Analyst and SHDE Faculty, fieldwork supervisors, and in compliance with the standards of CCTC accreditation. The Fieldwork Coordinator will have a reduced teaching course load per academic year.The Administrative Faculty Fieldwork Coordinator will work directly within SHDE, working collaboratively with the Credential Analyst and reporting to the Dean of SHDE.SUPERVISION RECEIVED (The degree of supervision exercised over this position):The incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.SUPERVISION EXERCISED:Minimal or no supervisory responsibilities.ESSENTIAL FUNCTIONS:Recruitment and Training<ul><li>Recruit, train, and assign fieldwork supervisors in collaboration with the Credential Analyst.</li><li>Coordinate and facilitate mentor teacher and student teaching orientations.</li></ul>Partnership Development and Support<ul><li>Strengthen and support partnerships with key school districts and other school locations (e.g., NPS sites) in California where teacher education candidates serve during their practicum, student teaching, intern, or residency experiences.</li><li>Build deep partnerships with key school districts to discuss their human capital and instructional needs by meeting with key school personnel regularly.</li><li>Identify and assess existing programs and services for SHDE, including school-based opportunities and partnerships across the college and with community agencies.</li><li>Research partnership development opportunities for SHDE and advise the Dean’s Office on strategic priorities for candidate enrollment and placement.</li><li>Create, coordinate, and implement partner recognition activities.</li></ul>Representation and Collaboration<ul><li>Serve as an ambassador for SHDE credential programs at recruitment events, New Student Orientation, and Open House events.</li><li>Represent the SHDE in various settings, including internal collaboration with college offices and external partners such as districts, community-based agencies, and state and professional associations.</li></ul>Program Management and Coordination<ul><li>Manage the creation and submission of Professional Studies and Continuing Education Units.</li><li>Coordinate the Intern program at SHDE.</li><li>Collaborate with core and administrative faculty to strengthen the preparation of student teachers, interns, and residents.</li></ul>Teaching<ul><li>Directed Teaching courses.</li></ul>Communication Strategy<ul><li>Work with the Dean and identified departments to develop a multi-faceted integrative communication strategy incorporating web-based technology and social media to provide alumni, current candidates, and K-12 partners with ongoing updates about college and community-based professional development, job search, and collaborative opportunities.</li></ul>Additional Responsibilities<ul><li>Perform other duties as assigned.</li></ul>Is regular attendance an essential function?&nbsp; ☒ Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ NoESSENTIAL KNOWLEDGE, SKILLS and ABILITIES:Knowledge:<ul><li>Comprehensive understanding of California Credential Requirements, Teacher Performance Expectations, and State-adopted Academic Content Standards is required.</li><li>Knowledge of the teaching profession is required</li></ul>Transportation:<ul><li>Must have reliable transportation for travel to school sites and events in Southern California, including Los Angeles County and other areas as needed.</li></ul>Technical Skills:<ul><li>Proficiency in computer applications, including word processing, spreadsheets, and database management is required; MS Office Suite is preferred</li></ul>Soft Skills:<ul><li>Strong organizational and problem-solving abilities.</li><li>Excellent interpersonal, teamwork, and customer service skills.</li><li>Effective written and oral communication skills.</li></ul>POSITION QUALIFICATIONS:Education: <ul><li>Master’s degree in related education field required; Doctoral degree preferred</li><li>Valid Multiple Subject and/or Education Specialist Instruction Credential California teaching credential is preferred.</li></ul>Experience:<ul><li>Experience mentoring student teachers and intern teachers is required</li><li>A minimum of three years of teaching experience in a K-12 school in California.</li><li>Experience teaching in the field for at least three years in a K-12 school in California is required</li><li>Teaching experience within California public or private schools is preferred</li></ul>TYPICAL WORKING CONDITIONS<ul><li>Office environment; typically, 70 degrees</li><li>Noise level is usually quiet to moderately noisy while in the office</li></ul>EQUIPMENT USED<ul><li>Computer/Laptop</li><li>Calculator/10-key</li><li>Telephone</li><li>Copier, scanner and fax machines</li></ul>ESSENTIAL PHYSICAL &amp; MENTAL TASKS: (Check all that apply):Physical Demands: ☒ Standing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Lifting:&nbsp; 10 Lbs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Pushing/Pulling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Driving☒ Walking&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Carrying&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Hearing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Speaking☒ Reaching&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Writing &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Squatting/Kneeling&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Seeing☐ Climbing&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Pushing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Other:&nbsp; TypingPhysical Environment - Exposed to:&nbsp; ☒ Noise&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Heat/Cold&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Fumes/Gases&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Human Tissue/Fluids☐ Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Carcinogens&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Dirt&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Animal Tissue/Fluids☐ Toxic Chemicals&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐ Radiation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;☐ Biohazardous MaterialMental Demands:&nbsp; ☒ Reading&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Interruptions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Periods of Concentrated Attention&nbsp;&nbsp;&nbsp;☒ Detailed Work&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Irregular Work Schedule&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☒ Frequent Contact with People☒ Frequent Deadlines&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ☐Other:&nbsp;☒ Multiple Concurrent TasksTRAVEL: (% of total time): Up to 25% of total timeENVIRONMENTAL CONDITIONS:The noise level in the work environment is usually quite to moderately noisy while in the office.&nbsp; The office temperature is about 70 degrees.DECISION MAKING:The position is governed by the policies of Pacific Oaks, along with established procedures for the department.CONTACT RESPONSIBILITIES:Routine exchange or presentation of information.Responsible for demonstrating professionalism and leadership in resolving conflicts with students and employees.&nbsp; Recommends alternative approaches to solve problems and conflicts.&nbsp;FINANCIAL RESPONSIBILITY:This position does require the management of budgets, but it is required to follow Pacific Oaks policies for purchasing and budget approvals.Compensation &amp; BenefitsThis opportunity is budgeted at $66,560.00-73,170.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.pacificoaks.edu/about/careers-pacific-oaks/" target="_blank">https://www.pacificoaks.edu/about/careers-pacific-oaks/</a>Pacific Oaks is an Equal Opportunity Employer.Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Pacific Oaks Children’s School

Administrative Faculty - Fieldwork Coordinator

<h4>Company Description</h4>At RPI we pride ourselves on being a team in the truest sense. We foster a collaborative working environment and are available to lend a hand where needed. Our approach focuses on results, but we enjoy thinking outside the box and breaking down preconceived notions. Our atmosphere is professional and relaxed. Success is measured by client satisfaction, ease to work with, and performance.<h4>Job Description</h4>RPI Consultants seeks a Functional "Infor WFM" Consultant with extensive experience in the Infor Workforce Management product to join our growing practice. This role leads application architecture, design, configuration, deployment, and support of Infor WFM Suite, which, depending on individual expertise may&nbsp;include&nbsp;Time &amp; Attendance and/or&nbsp;Multi-View Scheduler,&nbsp;all submodules and related functionality. You will implement thoughtful solutions to meet your client's business process challenges with employee time &amp; attendance tracking and staffing &amp; scheduling needs. Together, with your team, you will conduct a thorough assessment of your clients' current processes, pinpointing obstacles and areas needing enhancement. In collaboration with your clients, you will devise and execute a streamlined and sophisticated system rooted in industry best practices.&nbsp;Responsibilities:This position is responsible for leading and supporting full cycle implementations of Infor Workforce Management, including;&nbsp;<ul><li>Delivering on time and on budget projects</li><li>Gathering requirements and performing system analysis,</li><li>Designing the system,&nbsp;solution architecting and creating&nbsp;functional design documentation</li><li>Carrying out system configuration,&nbsp;integrations and testing</li><li>Providing&nbsp;training for the final comprehensive solution and providing&nbsp;post go- live support</li><li>Working with the RPI WFM and PMO teams to continuously improve and promote leading practices, delivery methodology, project delivery, solution integrations, and value add services as well as support company marketing efforts</li><li>Provide thought leadership in the Infor WFM space including delivery of presentations and creation of relevant content</li><li>Serve as a mentor and coach to other consultants and colleagues</li></ul><h4>Qualifications</h4>You must possess deep product knowledge and have strong customer service skills. Additionally, you have the ability to think, act and direct strategic initiatives. The ideal candidate will have;Highly Preferred<ul><li>Infor Certified WFM Time and Attendance&nbsp;</li><li>Infor Certified WFM Multiview Scheduler</li><li>Infor&nbsp;Certified WFM LFSO</li></ul>Mandatory<ul><li>7-10 years of experience implementing Infor Workforce Management</li><li>3-5 yrs experience designing&nbsp;and implementing the Time and Attendance module, which included Pay Rules, Entitlement Policies,&nbsp;Payroll Export, Clocks, Basic Scheduling, and Interfaces and/or,</li><li>3-5 yrs experience designing and implementing the Multi-View Scheduler&nbsp;module, which involves Time codes, Activity and activity types, Shifts and shift typesJobs, Skills, Employee default labor metrics, Teams, Schedule periods, Day parts, Long-term absences</li><li>Be a recognzed leader in the INFOR WFM provider network who demonstrates mastery and expert knowledge of your&nbsp;functional discipline</li><li>Ability to predict client needs, issues and propose/deliver solutions for resolutions</li><li>Ability to interact with, communicate with, and to&nbsp;gain the trust of&nbsp; Project Sponsors, Executives, Steering Committees, and RPI colleagues</li><li>Demonstrate willingness to learn and invest&nbsp;time to stay current and keep skills sharp and relevant</li></ul><ul><li>Ability to work with the RPI Sales team and Practice Management to effectively generate revenue where opportunities align</li></ul><h4>Additional Information</h4>All of your information will be kept confidential according to EEO guidelines.RPI Consultants is headquartered in Baltimore since 1999."RPI Consultants, LLC is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

RPI Consultants

Senior Infor WFM Functional Consultant - Remote

American Express invites you to share your resume so you can be considered for future opportunities with the Phoenix and Sunrise Fl, Travel and Lifestyle Services team.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Locations: Sunrise, Florida and Phoenix Arizona</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Travel Consultant -Travel & Lifestyle Services,  Phoenix, AZ  & Sunrise, FL

<h4>Overview</h4>At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;LMI is seeking a Program Management Analyst to support our Department of Homeland Security (DHS) customer. This position will provide program support of the DHS SAFETY Act, including review and adjudication of a high volume of applications<h4>Responsibilities</h4><ul><li>Provide Program and Project Management and support for SAFETY Act case management work.</li><li>Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.</li><li>Support client and team meetings through preparing agendas, developing meeting minutes, and tracking actions and deliverables.</li><li>Support stakeholder engagement and outreach events across working group stakeholders and partners</li><li>Review informational requests from Department leadership, Congress, or other federal stakeholders and support coordination and development of timely responses.</li><li>Conduct basic research on technical topics as assigned and prepare summary reports of briefings on findings.</li><li>Lead development and management of all program and business office documentation and files</li><li>Perform periodic quality control activities, such as peer review of documents.</li><li>Lead document management workflows and coordination.</li><li>Assist in establishing internal process for DHS records (hardcopy and electronic) and attend meetings regarding federally mandated Records Management guidance as needed.</li><li>Write and review reports, memos, and presentation materials.</li></ul><h4>Qualifications</h4><ul><li>Bachelor's Degree.</li><li>Minimum 3 years of experience</li><li>Experience supporting government or business programs.</li><li>Effective problem-solver.</li><li>Ability to clearly communicate with a variety of stakeholders.</li><li>Ability to prioritize and manage multiple assignments.Strong understanding of MS Office Suite and SharePoint, MS Teams, and Adobe Acrobat Professional.</li><li>This position requires the ability to acquire a SECRET clearance.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Management Analyst

Payment Center Customer Service RepThis role is located on our Vermont CampusSummary We will train you to work directly with customers across America to ensure they have a positive experience in understanding and optimizing their life and annuity policies with National Life Group.&nbsp; You will empower customers by providing information, help to solve important issues, and collaborates with the team to reach our full potential and achieve results. &nbsp;You will build skills that allow you to complete first-call resolution by having experience in call handling and payment processing.&nbsp; Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Responsibilities:Identifies, understands, and interprets customer needs, responding to a variety of questions (e.g. payment related statuses, requirements needed, policy value inquiries, product structure etc.) from a diverse group of agents, policyholders, and customers, in a high-volume inbound call environment, and implements resolutions in a way that provides quality customer service with urgency and caring curiosity.&nbsp;Navigates multiple technology systems (e.g. mainframe, CRM, SalesForce, Five9, etc.) to research customer questions and concerns, notate the policy after each interaction, and submit work items (e.g. disbursement of money, requests, payments, etc.) to accurately service the variety of transactions that occur over the lifetime of a customer.&nbsp;Processes payment-related transactions (e.g. inbound payments and disbursements on life and annuity policies) in accordance with expectations and is able to meet standards on quality, timeliness, and accuracy. &nbsp;Utilizes significant product knowledge (e.g. legacy product knowledge, life insurance, annuity) to guide and educate agents on both simple and complicated requests (e.g. submitting applications, offering options, self-service, how to use technology or processes, etc.), asking questions to provide information relevant to the customer’s wants and needs.Factors that lead to success:Customer Focus: You get excited, and feel rewarded in helping peopleDetailed-oriented with a focus on quality and timeliness: You are proud of providing quality work in a timely mannerResiliency: You quickly adapt to business needs (new information/processes, pivoting from one task to another) under pressure, bouncing back from setbacks easilyNimble Learner: You are naturally curious and eager to learn with the ability to navigate ambiguity to arrive at the answer, even when not all the information is readily availableSelf-Development: You take ownership of issues and instill confidence in the caller while collaborating across multiple departmentsDemonstrate Self-Awareness: You are empathetic and intuitively relate to othersCommunicates effectively/Interpersonal Savvy: You can clearly convey your message verbally and written and demonstrate strong listening skills with customers and internal teammates&nbsp;Tech-savvy: You are great at multi-tasking in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)Collaborative: You easily build positive, professional relationships with our customers and internal stakeholdersThinks critically: &nbsp;You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and changeMinimum Qualifications:<ul><li>Associates degree or higher (preferred)</li><li>You have 2+ years of professional work experience interacting with customers</li><li>Basic ability to read and interpret information</li><li>Perform arithmetic, ratios, rates and percentages</li></ul> What You’ll Find at National Life Group<ul><li>Competitive pay (starting at $21/hr.) and outstanding health, wellness, and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul>Environmental:<ul><li>Work schedule hours: Monday-Friday 8am-7pm ET (9a-6p CT) Monday-Friday</li><li>Structured schedule, with built in breaks</li><li>Time spent on the phone speaking with customers and processing customer and agent requests</li></ul><h6>The starting rate listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Payment Center Customer Service Rep - Vermont Campus

Director, Site ManagementSummary Responsible for the coordination of facilities related enterprise activities for National Life Group on the Vermont campus. This position ensures that all office moves and events impacting the campus are effectively and efficiently supported and managed in conformity with established policies and performance standards.&nbsp; This position manages the company’s relationships with numerous service providers and vendors and is the main point of contact with the campus tenants and manages those relationships.&nbsp; The position reports to the Head of Facilities.Responsibilities<ul><li>Influence policy making relative to facility usage for all internal and external meetings/events and ensures enforcement of those policies in all National Life owned space.</li><li>Work with departments to plan for strategic utilization of space that meets evolving business needs.</li><li>Coordinate and manages office moves in accordance with established policies and performance standards.</li><li>Responsible for all events on campus to ensure they both comply with established policies and performance standards as well as provide the consummate client experience.</li><li>Manage relationships with service providers and vendors. This includes negotiation of contracts and costs, processing of invoices, evaluation of performance and providing feedback to continually improve the experience of those on campus.</li><li>Assist leaders in the preparation of long-range strategic goals and necessary resource projections.</li><li>Develop plans, budgets, reports, and oversee activities for all the supported services provided on campus including food, janitorial and lodging services.</li><li>Evaluate purchase of equipment and participate in negotiation of vendor contracts and agreements in support of food, janitorial and lodging services.</li><li>Develop direct reports by fostering and supporting career development, motivating, engaging and capitalizing in employee strengths.</li><li>Build cross-functional partnerships with other business units and teams throughout the organization to deliver results through vision, strategic planning and implementation of thoughtful solutions.</li><li>Ensure cross campus coordination such that associates, partners and visitors all have similar experiences when visiting NLG offices.</li><li>Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.</li><li>Manage relationship with tenants to ensure company needs and fiscal obligations are met in accordance with the lease agreements. This includes invoicing tenants for services provided, coordinating regularly with tenants to understand needs and communicate rules and procedures, conduct regular notification to tenants of operational information that may affect their day to day business, and manage response to tenant complaints and requests for information.</li><li>Responsible for management of adjacent properties, including four (4) residential properties and the childcare. This includes coordination of work, planning for guests and entering into short term leases where appropriate.</li></ul>Requirements<ul><li>Ten years management / leadership experience, including five years of experience in business management.</li><li>Bachelor’s degree in Business Administration, or an additional 5 years of experience in business management (10 years total)</li><li>Valid (VT or TX) drivers license. Must have and maintain clean driving record.</li></ul>Knowledge, Skills and Abilities<ul><li>Working knowledge of basic business practices.</li><li>Working knowledge of vendor management and contract oversight and negotiations.</li><li>Must be able to work with all levels within the organization on development and implementation of policies, procedures and performance standards.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Strong organizational and planning skills.</li><li>Ability to make decisions independently.</li><li>Ability to prioritize and manage multiple projects and initiatives simultaneously.</li><li>Ability to resolve complex problems positively and professionally.</li><li>Ability to work effectively with all levels of staff and management with tact and diplomacy.</li><li>Effective management skills, including ability to lead and motivate people</li><li>Advanced knowledge of Windows, MS Word, Excel and PowerPoint.</li><li>Very strong project management experience.</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

Director, Site Management

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents.</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community.</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximize efficiency of utilities.</li></ul>About YouKnowledge &amp; Qualifications<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>

Greystar

Customer Service Associate - Part time

Job Description Summary The Consultant, GPO leads smaller projects and portions of larger projects to help develop strategic contracting opportunities to improve the competitive position of the Blue System and assists in the economic and financial analysis of these opportunities. Through market research, data collection and analysis, risk evaluation, team interaction and project management the consultant is responsible for assisting in structuring supplier relationships which provide strategic and tactical solutions for Blue Plans and the Blue System. The emphasis is placed on category/contract ownership, sourcing and negotiating with suppliers to maximize the value for Blue Plans.Responsibilities include but are not limited to:Grows the category assigned both through the addition of new national agreements, agreement expansion and Blue Plan adoption/utilization. Responsible for the day-to-day management of contracts assigned. Organizes and synthesizes financial data and other information to identify and communicate key findings. Maintains financial viability and takes ownership of category. Prepares reports, written materials, spreadsheets, promotional materials and presentations to support the work within categories assigned. Engages Plans and suppliers regularly through 1:1 communications, meetings, presentations, webinars, etc. Conducts market research to validate category performance, identifies trends/new opportunities and is a subject matter expert within the category. Interacts with key stakeholders and external suppliers to lead in collecting information, conducting surveys and exploring potential opportunities within assigned category. Conducts RFx for assigned categories.Required Education, Certifications and Experience<ul><li>Bachelor degree in related discipline (Supply Chain Management, Finance, Economics, Business Administration).</li><li>Minimum of three years related business experience.</li><li>Three years experience in sourcing or any related function.</li><li>Experience managing projects.</li><li>Experience creating reports/project management plans to track category progress and financial tracking.</li><li>Experience engaging key stakeholders and leadership.</li><li>Experience creating presentations, draft articles to further marketing initiatives.</li><li>Experience engaging various industry suppliers.</li><li>Experience serving as a category subject matter expert.</li><li>Demonstrate ability to work independently and take ownership of assigned categories.</li><li>Strong written and oral communication and presentation skills.</li></ul>Preferred Education, Certifications and Experience<ul><li>Strong project management skills.</li><li>Proficiency in Microsoft Office products (Word, Excel, PowerPoint).</li></ul> People Management No

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