field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Position Location(s): Central Valley, CA territory which covers the geographical areas of Stockton, Lathrop, Manteca, Modesto and RiponAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Business Solutions is currently searching for an Account Executive for our Central Valley, CA territory which covers the geographical areas of Stockton, Lathrop, Manteca, Modesto and Ripon. This position is responsible for promoting and selling fiber services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. Also responsible for presenting and selling the full line of Astound Broadband Powered by Wave products including voice, video and data services.A Day in the Life of the Account Executive:<ul><li>Sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.</li><li>Focus on enterprise prospects with advanced network and IT requirements</li><li>Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.</li><li>Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.</li><li>Completes all paperwork and agreements accurately, legibly and thoroughly.</li><li>Maintains and demonstrates a current knowledge of Astound Broadband Powered by Wave products, programming and promotional offers.</li><li>Provides exceptional customer service at all times.</li><li>Submits sales claims for unpaid completed sales within the allotted time frame.</li><li>Projects a professional business manner and operates with a high degree of integrity.</li></ul>What You Bring to the Table:<ul><li>2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.</li><li>1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.</li><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband products and the pricing and promotional offers available.</li><li>Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.</li><li>Must be able to work independently, with minimal supervision.</li><li>Excellent detail orientation and follow through skills.</li><li>Strong discretionary skills, as this position will have access to and work with information of a confidential nature.</li><li>Frequent to continuous driving, walking, bending and reaching.</li><li>Occasional exposure to inclement weather.</li><li>Occasional to frequent exposure to uneven surfaces, hills, stairs, heights</li><li>Occasional use of standard office equipment such as computers, phones, copiers, etc.</li><li>Frequent to extensive local travel.</li><li>Possesses valid driver's license with satisfactory driving record per the Company's standards.</li><li>Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).</li><li>Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met.</li></ul>Education<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary:The base salary range for this position is $60,000 plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Commissions at plan:&nbsp;Targeted commissions at full attainment are twenty-one thousand, six hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Telecom Sales Account Executive

<h4>Direct Sales Representative - SFU</h4>Location: Silverton, OR to Salem, OR including Donald / Molalla / Silverton / Salem / Brooks / Keizer / Marion / Sheridan / Grand Ronde / Willamina / Otis territories<h4>Opportunity to earn up to $85,000 or more with uncapped commissions!</h4>We offer a $32,000 base with a commission plan that allows you the freedom to exceed quota!&nbsp; (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.The Direct Sales Representative is responsible for acquiring new customers for a top telecommunications company in the region. Astound Broadband powered by Wave provides a competitive base salary, uncapped commissions, paid training, excellent benefit packages including 401k, generous paid time off plans, mileage reimbursement and a company issued cell phone. The direct sales representative will build relationships with residential customers within our serviceable footprint.&nbsp;Where you will work:<ul><li>This is a dynamic opportunity to represent our residential direct sales initiatives, in the field based around the Silverton, Oregon to Salem, Oregon greater market</li></ul>A Day in the Life of the Direct Sales Representative, Single-Family:<ul><li>Prospect, qualify, and generate sales within an assigned territory</li><li>Identify and sell appropriate products and services to meet the customer’s needs</li><li>Sales or marketing background in telecommunications a plus&nbsp;</li><li>Engage in technical discussions with potential customers through demonstrations and presentations</li><li>Execute the sales strategy to increase sales within respective territories</li><li>Prepare sales information for customers</li><li>Distribute marketing material and participate in special sale events</li><li>Remain knowledgeable and up-to-date on changes and developments within the product/service line</li><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li><li>Proficient in Microsoft products&nbsp;</li><li>Other duties as assigned&nbsp;</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We are proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>*Base salary: The base salary range for this position in Oregon state is $32,000, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.&nbsp;*Commission component: Targeted commissions at full attainment are $56,940 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Direct Sales Representative (Base + Uncapped Commissions)

<h4>Warehouse Technician I&nbsp;</h4>Location: Chicago, IL&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Astound Broadband&nbsp; is currently searching for a Warehouse Technician I to be based in our Chicago, IL warehouse. Under general supervision Warehouse Technicians are responsible for maintaining secure inventory storage and control in the warehouse. Performs duties associated with storage, shipping and receiving of construction materials, equipment and supplies. Provide high-quality, accurate service by addressing and resolving a range of internal customer requests, inquiries, and complaints related to warehouse operations.Where you will work:&nbsp;<ul><li>This position will be based in Astound's Chicago, IL office</li></ul>A Day in the Life of the Warehouse Technician I :<ul><li>Perform receiving functions for all incoming inventory, comparing paperwork to ensure actual inventory received matches packing slips.</li><li>Inspect, repair, and test all incoming converters and modems. Perform cosmetic repairs and cleanings to ensure they are operational and ready for use.</li><li>Verify the integrity of ICOMS accounts against work orders. Distribute and document supplies and equipment upon issuance of authorized requests.&nbsp;</li><li>Follow inventory control procedures by conducting periodic physical counts, maintaining inventory levels, ordering supplies as needed, preparing shipments, documenting quantities, and updating reports for accurate inventory tracking.&nbsp;&nbsp;</li><li>Secure inventory within designated warehouse areas.&nbsp;</li><li>Maintain a neat and orderly warehouse and equipment repair areas at all times.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:The ideal candidate will have the required knowledge and be able to perform the following tasks, with or without reasonable accommodations:<ul><li>Work independently.</li><li>Prioritize and organize effectively.</li><li>Implement simple record-keeping procedures.</li><li>Demonstrate courtesy and patience with internal customers.</li><li>Comply and adhere with all company implemented policies and safety procedures. </li><li>Drive a company vehicle safely and responsibly.</li><li>Have vision ability: close vision, peripheral vision, and the ability to adjust focus , as well as being able to differentiate between different sizes and colors of wires.</li><li>Work with small components and wires to make cable connections.</li><li>Bend and lift materials up to 75 pounds from floor level to a height of 6 feet, placing them on shelves or vehicles.</li><li>Use of the following hand tools: electric drills, hammers, bolt cutters, screw drivers, wrenches, and tape measures.</li><li>Work while standing 50–70% of the time.</li><li>Exhibit effective communication skills (written and verbal).</li><li>Possess basic knowledge of mathematics.</li></ul>&nbsp;Qualification:&nbsp; Education: High school diploma or equivalent.Valid driver’s license,&nbsp; and a satisfactory driving record within company required standards.<h4>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;</h4>401k with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our region and could vary within other geographical regions.)Paid Holidays: 7 days per yearPaid Sick Leave based on state and local ordinance (**Sick leave is specific to our region and could vary within other geographical regions.)Tuition reimbursement programEmployee discount program<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a> &nbsp;

Warehouse Technician I

&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Astound Broadband is currently searching for an Enterprise Account Executive in our New York, NY office.&nbsp;&nbsp;This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.The primary position responsibilities will include, but are not limited to:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li></ul>Our ideal candidate will possess:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government&nbsp;accounts&nbsp;using relationship management and system sales concepts</li><li>Ability to sell to C level&nbsp;executives&nbsp;within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li><li>Must possess a valid driver's license and maintain clean driving record</li></ul>Education<ul><li>High School Diploma or equivalent required</li><li>2-4 year College degree or equivalent experience preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>The base salary in New York for this position is $85,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York&nbsp;and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Account Executive

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Position Overview: Astound Broadband is currently searching for an outside Field Deployment Technician. This position is responsible for taking on troubleshooting, administration, installation and maintenance of the company’s and customer’s access infrastructure equipment, particularly in our wireless and towers division.The primary position responsibilities will include, but are not limited to:<ul><li>Perform installations, troubleshoot and repair of Astound Broadband infrastructure including network connections from microwave and millimeter-wave radio headend to backbone equipment/hardware (interior and exterior)</li></ul><ul><li>Part of a 24/7 on-call rotation</li><li>Perform connects and disconnects, upgrades, downgrades, and relocates; install additional hand-offs and install or remove equipment</li></ul><ul><li>Network Equipment Installation and Troubleshooting:</li><ul><li>Radio installation - microwave and millimeter-wave equipment.</li><li>Routers and Switches</li><li>Cable Placement -Terminations and Splicing - Optical fiber and copper</li><li>Wi-Fi Equipment - indoor-outdoor</li></ul><li>Basic DC/AC installation, knowledge and best practices&nbsp;</li><li>As-Builts and Documentation – Create build history/document and upload to the internal Wiki</li><ul><li>Perform Site Survey</li></ul><li>Various tasks and special projects assigned by manager associated with the organization and company with the emphasis of driving efficiency and optimization</li></ul>Our ideal candidate will possess:<ul><li>Required to work at heights installing telecom equipment/materials&nbsp;</li><li>RF awareness preferred (will certify)</li><li>Basic to Intermediate experience is required in the following areas:</li><ul><li>Physical, data-link and network protocols and architectures</li><li>Routers</li><li>Firewalls and switches</li><li>System load balancing and redundant system architecture.</li></ul><li>Able to set up and or design simple to complex network involving wireless equipment, Cisco switches and routers</li><li>Demonstrates ability to diagnose and solve problems</li><li>Exhibits the ability to follow direction and possesses the ability to follow through</li><li>Must enjoy the challenge of technical concepts and communicate those concepts at varying levels</li><li>Basic experience with LAN and WAN Technology</li><li>Ability to comply with all Company implemented safety procedures</li><li>Knowledge of basic mathematics and electronics</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus</li><li>Strong attention to detail with excellent time management and organization skills</li><li>Basic knowledge of DC components and best practices</li><li>Basic understanding of the physical network layer, CAT 5e/6, 66 blocks, 110 blocks, patch panels, fiber optic cables, etc.</li><li>Ability to work in fast-paced and dynamic environments with limited supervision</li><li>Ability to work independently</li><li>Ability to work while standing 50 - 70% of the time</li><li>Ability to work with small components and wires to make cable connections</li><li>Ability to make cable connections in tight spaces by bending, reaching, twisting</li><li>Ability to differentiate between different sizes and colors of wires</li><li>Ability to lift 50lbs repeatedly</li><li>Must have the ability to communicate by telephone, correspondence, and in person</li><li>Must possess a good command of the English language, including excellent enunciation, grammar and lack of slang</li><li>Must possess a Valid driver's license and maintain a clean driving record</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsThe base salary range in Washington for this position is $21.00-$30.50 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.<ul><li>Field Deployment Technician I - $21.00-$25.00 per hour</li><li>Field Deployment Technician II - $24.00 - $30.50 per hour</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community.&nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Field Deployment Technician I or II

<h4>Direct Sales Representative</h4>Location: Havertown, PAUnlimited earning potential with uncapped commissions! &nbsp;<h5>Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $38,816 base salary!&nbsp; We offer a $38,816 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;</h5><h5>Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.</h5><h5>Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.</h5>Where you will work: <ul><li>Opportunity offers the flexibility to work from the field, a nearby Astound office, or a combination of both.&nbsp;This position will be a field based out of Astounds Havertown, PA office</li></ul>A Day in the Life of the Direct Sales Representative:<ul><li>Prospect, qualify, and generate sales within an assigned territory</li><li>Identify and sell appropriate products and services to meet the customer’s needs</li><li>Engage in technical discussions with potential customers through demonstrations and presentations</li><li>Execute the sales strategy to increase sales within respective territories</li><li>Prepare sales information for customers</li><li>Distribute marketing material and participate in special sale events</li><li>Remain knowledgeable and up-to-date on changes and developments within the product/service line</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Basic computer skills including Microsoft Office Suite and Gmail</li><li>Ability to work in a fast-paced, challenging environment</li><li>Excellent communications, relationship-building, organizational, presentation, and influence skills</li><li>Valid drivers license and proof of insurance</li><li>Reliable transportation</li></ul>Physical Requirements:<ul><li>Walking long distances in all types of weather</li><li>Standing for periods of time</li><li>Traveling the Astound footprint as needed</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li><li>Sales or marketing background in telecommunications a plus</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>Base Salary: The base salary range in Pennsylvania for this position is $38,816, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations.&nbsp;Commissions at plan: Targeted commissions at full attainment are up to $40,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun</h4>Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Direct Sales Representative | Base + Uncapped Commissions

<h4>Order Entry/ Front Counter</h4>Location: Hyde Park, Massachusetts&nbsp;Position Overview: The Order Entry Specialist is responsible for both Market Support and Front Counter activities. A personal vehicle is required for travel to and from work. We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training and tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul> The primary position responsibilities will include, but are not limited to:Front Counter – Coverage Responsibilities<ul><li>Accept customer payments, enter into ICOMS, and provide customers with receipts</li><li>Maintain cash drawer and compile deposits</li><li>Balance cash receipts daily; reconcile payments</li><li>Accept returned and/or swap customer equipment</li><li>Provide Coverage at alternate Payment centers as needed</li><li>Research and resolve customer billing issues/missing payments</li><li>Reschedule work orders for customers</li><li>Schedule SROs/trouble calls for customers</li><li>Make upgrades/downgrades to existing customers’ accounts</li><li>Provide customer education where necessary</li><li>Upsell customers on products and services where appropriate</li></ul>Market Support/Order Entry – Responsibilities<ul><li>Answer incoming phone calls from Sales Agents, Customers, Internal Customers, and provide the requested level of support.</li><li>Review daily reports, identify, and resolve issues that will negatively impact, Astound, Technicians/Contractors and/or Customer Billing</li><li>Research and Resolve Customer Escalations from the Customers, Centralized Service Delivery and local Communities</li><li>Support the Retention/Customer Care teams</li><li>Credits/Adjustments approved by the business manager</li><li>BOLT cases – Assigned by Manager</li><li>Inbound and Outbound calls to and from Customers</li><li>High Priority projects as assigned by market management</li></ul>Our Astounding candidate will possess: Skills &amp; Abilities:<ul><li>Demonstrate strong Customer Service skills</li><li>Team orientated mindset</li><li>Remain up-to-date on current offerings/promotions</li><li>Remain calm and courtesy when working with both internal/external customers</li><li>Solid understanding of all Astound products and services</li><li>Strong Computer Skills Working knowledge of Gmail Microsoft Office applications and ICOMS preferred</li><li>Ability to adapt to changing priorities</li><li>Ability to work effectively in a fast paced and dynamic environment</li><li>Ability to multi-task</li><li>Close attention to detail</li><li>Strong verbal skills</li><li>Strong troubleshooting skills</li><li>Strong problem-solving skills</li><li>Commitment to Punctuality, responsibilities and work habits</li><li>Flexibility in work schedule</li></ul>Required Education and/or Certificates/Credentials:<ul><li>High School Diploma or equivalent</li></ul>Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Order Entry/ Front Counter

Enterprise Installation TechnicianDallas, TXAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;The Enterprise Installation Technician is responsible for the installation, test, and turn up of all central office, master control, remote network backbone equipment pertaining to Enterprise Data, Retail MDU, MTU, and SDU areas. Additionally responsible for customer premise enterprise equipment installation, testing, activation and trouble repair calls for ON or Off network Enterprise customers by monitoring and completing all new, change, and disconnect orders per the pertinent due dates in the workflow calendar. &nbsp;Where you will work:&nbsp;<ul><li>This position will be based in Astounds Dallas, TX office.</li></ul>A Day in the Life of the Enterprise Installation Technician:<ul><li>Ensures enterprise installation and activation dates are met to 100% and related orders are completed by their due date.</li><li>Coordinates with Broadband Engineering to assure all required network installation material is ordered/delivered to meet project due date.</li><li>Responsible for field trouble resolution on all devices within the network.</li><li>Manages integrity and inventory of all tools, equipment, and any other devices used in daily activities.</li><li>Performs walk-out requests and provides inventory of ISP and CPE material required to complete given project.</li><li>Available to work nights and weekends for emergency call out, or for on-call situations as needed.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>3+ years experience in telecommunications technical role required. Experience includes working with telephony architecture, computer systems, inside cable plant, security systems.</li><li>Basic understanding of IP network protocols.</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li><li>Drivers License required</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Benefits listed above are for regular full-time positionsOur Mission Statement:<ul><li>Take care of our customers</li><li>Take care of each other</li><li>Do what we say we are going to do</li><li>Have fun</li></ul>Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community.&nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Installation Technician

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Job Summary The Voice Account Manager “VAM” is responsible for ensuring a positive customer experience for new customers during the post sales implementation of Unified Communication services. Through alignment with assigned sales leader in the region, the VAM facilitates onboarding and customer education for assigned customers to ensure a positive customer experience.Duties and Responsibilities <ul><li>Serve in market to facilitate onboarding and refresher training for mid-sized customers</li><li>Facilitates prioritization of local onboarding through coordination with Market Sales leaders</li><li>Coordinates with Voice Implementation Manager to help guide positive customer journey through post sales process</li><li>Educates assigned customers on network readiness and coordinates with implementation to ensure the use of the LAN Readiness Checklist and supporting software</li><li>Directly conducts customer onboarding both virtually via web conferencing and in-person onsite for customer deployments</li><li>Maintains tracking of completed tasks to validate acceleration of Hosted Voice revenue in market</li><li>Adhere to schedules, guidelines, and requirements in accordance with the organization's product rules while demonstrating the ability to manage priorities.</li><li>Coordinates with Hosted Voice Specialist to ensure effectiveness of customer onboarding materials such as: Tutorials, Presentations, Guides, and Checklists</li><li>Serve as secondary interface with customer for post installation configuration changes and training needs in support of assigned Hosted Voice deployments in designated market</li><li>Completes discovery and demo for customer in coordination with assigned sales engineer on an Individual Case Basis</li><li>Other duties as assigned</li></ul>Requirements/Qualifications Education: High school diploma or equivalent; Bachelor's Degree preferredExperience:<ul><li>3 years’ experience in Technical Support, Customer Onboarding or Related supporting voice service deployments</li><li>Experience creating and maintaining customer facing onboarding and training materials</li></ul>Knowledge, Skills and Abilities: <ul><li>Must have technical aptitude and ability to learn quickly to stay up to date on latest technologies</li><li>Strong internal and external stakeholder management skills needed to leverage cross-functional departments to ensure successful onboarding experience</li><li>Proven ability to communicate technical information to both non-technical and technical customers both verbally and in writing</li><li>Travel up to 50%</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range in Pennsylvania and Illinois for this position is $55,000 - $75,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Illinois and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Voice Account Manager

<h4>Broadband Technician I</h4>Crestwood, IL&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.The Broadband Technician I is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed.&nbsp;Where you will work:<ul><li>This position will be based in Astounds Chicago, IL office, and would be an in office/field role.</li></ul>A Day in the Life of the Broadband Technician:<ul><li>Residential install and disconnects* (data, video, phone) on customer premises</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Experience:&nbsp; None required, this is an entry level position</li><li>Experience in problem-solving, time management, and basic computer skills</li><li>Strong customer service skills</li><li>Strong verbal and written communication skills</li><li>Ability to use a ladder, hand and power tools</li><li>Ability to work effectively, both independently and as part of a team</li><li>Must possess a valid driver's license with a satisfactory driving record compliant with the company policy </li></ul>Education and Certifications:<ul><li>High school diploma or equivalent&nbsp;</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)</li><li>Employee discount program ( If in our serviceable area)</li></ul>*Benefits listed above are for regular full-time positions&nbsp;Perks of the position:<ul><li>Training (Ladder Safety, Fiber Installation)</li><li>Provided tools, uniforms, and work vehicle&nbsp;</li><li>Home Garaging ( If you qualify)&nbsp;</li></ul> <h4>Our Mission Statement:&nbsp;</h4>* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

26,968 Jobs