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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.About the OrganizationGlobal Risk, &amp; Compliance (GRC) group is the independent risk management (Second Line) organization within American Express and is headed by the Chief Risk Officer (CRO).GRC provides oversight as well as governance of risks and ensure the company operates in a safe and sound manner within global regulatory expectations.The Information Security Risk Director is a leadership position within GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) team. The Director will lead a team of colleagues who execute independent risk management activities for assigned cybersecurity processes as well as lead CTRRO’s data and automation capabilities. The role reports into the Vice President of CTRRO, who reports into the Head of CTRRO and Vendor Risk Oversight, who reports into the EVP of Enterprise Risk Management.Job Responsibilities<ul><li>Lead and nurture a global team of four to six direct reports and maintain performance management for assigned colleagues</li><li>Lead execution of risk assessments, monitoring, and reporting over assigned cybersecurity processes, such as vulnerability management</li><li>Identify and apply thought leadership, best practices, and emerging trends </li><li>Lead gap assessments per laws, regulations, and regulatory guidance as well as industry frameworks and company policies</li><li>Demonstrate high level of curiosity to learn and willingness to present an effective credible challenge</li><li>Identify issues for control failures or gaps and execute issue management until closure </li><li>Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization.</li><li>Lead CTRRO's data strategy, including analysis and creation risk metrics (KRIs/KPIs), direction of enhancement of the team's GRC modules and capabilities, query cyber data warehouses, and building risk dashboards and reporting.</li></ul>Job Qualifications<ul><li>BA or BS in Cybersecurity, Information Systems, Computer Science, Data Science, or related field is preferred&nbsp;</li><li>Must have relevant Cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Minimum eight years of experience in relevant fields such as technology audit, risk, cybersecurity, or information technology, with minimum of 3 years leading others&nbsp;</li><li>Prior experience in cybersecurity and information technology is preferred</li><li>Prior experience in creating or directing development of automation capabilities, GRC tools, big data platforms, KRIs/KPIs</li><li>Prior experience in applying cybersecurity concepts and countermeasures in public cloud environments</li><li>Demonstrated expertise in using regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK) to audit cybersecurity controls</li><li>Knowledge of current cybersecurity industry trends and events and experience in applying evolving trends to audits, assessments, or lessons learned</li><li>Demonstrated proficiency in translating cybersecurity concepts for public cloud environments</li><li>Proven ability to lead projects and initiatives that drive performance&nbsp;</li><li>Demonstrated track record of integrity, effective communication, innovation, and excellence&nbsp;</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director-Information Security Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As a part of the Enterprise Digital &amp; Data Solutions team you will be responsible for developing world class digital products, capabilities and marketing programs that support our global markets and help drive performance marketing growth.In the role of&nbsp;Manager: Paid Search Activation and Enablement, you will be a part of the Enterprise Performance Channel Enablement team, responsible for delivering critical Paid Search channel marketing capabilities, campaigns, and innovation. This team plays a significant part in delivering on revenue-driving business outcomes.A successful candidate will have experience across both activation and innovation in Paid Search. This is an exciting opportunity to join a global team of experts, while also gaining exposure to many marketing channels and teams across the business.Key Responsibilities:<ul><li>End to end ownership of PPC campaign execution. Measured against the achievement of targets, with focus on improving key metrics throughout the funnel.</li><li>Lead and develop team of 1-2 PPC subject matter experts responsible for day-to-day program activation</li><li>Ownership of SEM strategy, including innovation of campaign structures, keyword management, bidding strategies, ad copy creation</li><li>Partner closely with Channel Analytics and Marketing teams on development of a robust testing program and customer-centric approach to incrementally improve performance and scale of program</li><li>Work in close partnership with marketing team to develop search roadmaps that support both marketing priorities and channel best practices</li><li>Regularly monitoring and analyzing performance, making use of analytical data and insights available to make recommendations strategic business recommendations via close partnership with Channel Analytics counterparts</li><li>Regularly presenting strategies, plans and channel performance to senior stakeholders in marketing team and other central teams</li><li>Building strong partnership with Product teams, CXO teams, and external agency partners to ensure our channel program considers the entire prospect journey and is optimized accordingly</li><li>Monitoring internal and external digital trends and technologies to continually improve the program and maintain competitive advantage&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Proven track record of delivering results and project management, leading projects from conception through implementation</li><li>4+ years experience paid search activation, specifically with Google and Bing</li><li>Google Adwords Certification</li><li>Preferred: Experience leading a team</li><li>Proven track record of building relationships with internal and external partners</li><li>Skilled at clear, concise communication</li><li>Experience managing large budgets in a target-driven environment</li><li>Detail-oriented with solid organizational and time-management skills</li><li>Strategic self-starter who is comfortable navigating white space</li><li>An understanding of the wider digital marketing landscape</li><li>Bachelor’s Degree</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Paid Search Activation & Enablement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Membership Acceleration teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. The Membership Rewards Marketing Analyst will be tasked with helping to create and execute strategies that inspire Card Members to redeem their Membership Rewards points. This role is ideal for you if you are a customer-centric, collaborative, data-driven marketer that is eager to make a big impact on the business.&nbsp;Responsibilities<ul><li>Help develop marketing strategies that educate and inspire Card Members to redeem their Membership Rewards points</li><li>Lead campaign execution in partnership with our Marketing Enablement Team, caring for targeting, compliance and brand reviews, testing, and more</li><li>Partner with the Membership Rewards Product Team to execute and market targeted and broadscale redemption offers</li><li>Track, assess and report on marketing results whilst identifying actionable learnings that will inform marketing strategies.</li><li>Continually advance our strategy and performance by innovating our tactics and applying a test &amp; learn approach.</li></ul>Minimum Qualifications:<ul><li>1-2 years of digital marketing execution experience.</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively.</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies.</li><li>Collaborative approach, and the ability to partner effectively across band levels.</li><li>Proactive self-starter with the ability to take initiative, adapt well to change, and problem-solve independently.</li><li>Exceptional oral and written communication skills.</li></ul>Education:&nbsp;<ul><li>Bachelor’s / 4-year degree Required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst- Membership Rewards Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.US Consumer Services (USCS) is responsible for growing our consumer business in the US, strengthening our leadership position in the premium space, and delivering exceptional, differentiated customer experiences. The Proprietary Products, Rewards, and Benefits (PPRB) organization within Product Management &amp; Lending (PML) is part of US Consumer Services and is responsible for making membership essential through the sourcing and delivery of relevant, differentiated and world-class card products &amp; benefits that drive demand and inspire card members to deepen loyalty.&nbsp;&nbsp;Since its launch in 1999, the Centurion Card has been the global leader in the invite-only, ultra-premium Card landscape. Centurion represents American Express’s most exclusive Membership and the pinnacle of our customer experience. Centurion’s storied reputation, relationship-based servicing model, and premium benefits deliver innovative, exceptional value for Members across luxury retail, wellness, travel, experiential, dining, and lifestyle.The U.S. Consumer Centurion Product Management Teamowns the product strategy, value proposition, and P&amp;L for the U.S. Centurion Card product. This Senior Analyst will play a key role in supporting core aspects of the portfolio strategy across value proposition, servicing, and insights. This role reports to the Senior Manager – U.S. Centurion Card Product Management.Key Responsibilities<ul><li>Manage portfolio insights, including P&amp;L and customer feedback, portfolio scorecards and competitive intelligence</li><li>Collaborate with partners across the Enterprise to ensure seamless delivery of initiatives relating to the U.S. Centurion Card value proposition</li><li>Collaborate with Centurion Servicing to enhance the customer experience</li><li>Lead complaints monitoring, identification of operational issues and remediation</li></ul>Minimum Qualifications<ul><li>1-2 years of relevant experience</li><li>Strong analytical, problem-solving and strategic thinking skills; familiarity with competitive analyses, performance reporting, and market research</li><li>Passion for and/or thorough understanding of the premium and ultra-high-net-worth customer, with a focus on creating best-in-class products and services</li><li>Exceptional relationship building and project management skills</li><li>Ability to proactively and independently identify opportunities for improvement and drive results</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - U.S. Consumer Centurion Card Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;The Compliance Risk Management Program is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance &amp; Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.Key Responsibilities:Regulatory Change Leadership<ul><li>Oversee a global Compliance program team responsible for governing the AXP inventory of laws, rules, and regulations to include driving the end-to-end process of regulatory change management.</li><li>Lead a team responsible for monitoring regulatory changes globally, assessing impact, and ensuring timely implementation across business units.&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Develop and implement a comprehensive Center of Excellence program that supports proactive identification and response to regulatory changes.</li><li>Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles leveraging artificial intelligence.&nbsp;</li><li>Collaborate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy.&nbsp;</li></ul>Regulatory Compliance Risk Assessment<ul><li>Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.</li><li>Establish, implement and maintain risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements. </li><li>Ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.</li></ul>Laws, Rules, and Regulations Library Management<ul><li>Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.&nbsp; &nbsp; &nbsp;</li><li>Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.</li><li>Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.</li><li>Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.</li></ul>People and Program Leadership<ul><li>Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.&nbsp;</li><li>Ensure training and development programs are in place to upskill team members in regulatory change management best practices, legal inventory management, and compliance technology solutions.</li></ul>Stakeholder Engagement and Communication<ul><li>Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.</li><li>Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.</li></ul>Data and Reporting Strategy<ul><li>Develop reporting frameworks to monitor and communicate regulatory change initiatives, inventory metrics, and compliance status to executive leadership. </li><li>Synthesize complex data into executive-level reports highlighting key risks, trends, and progress on regulatory adaptation initiatives for board members and regulators.&nbsp;</li><li>Provide direction on the adoption and integration of advanced regulatory intelligence tools that enhance real-time monitoring, reporting accuracy, and predictive analytics capabilities in managing compliance changes.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li><li>Minimum of 10years of overall experience in Banking and Financial Services, of which a minimum of 5 years experience in risk management (includes compliance, regulatory change management, financial crimes, operational risk, audit, legal, or credit risk)</li><li>Professional regulatory compliance certification required</li><li>Experience using generative artificial intelligence tools preferred</li><li>In-depth knowledge of regulatory frameworks applicable to global financial services and payment institutions (e.g., Basel III, GDPR, AML, PSD2, FATCA).</li><li>Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).</li><li>Strong understanding of legal inventory management, including best practices for regulatory obligation tracking and reporting.</li><li>Experience in compliance technology implementation, especially tools related to legal inventory and regulatory change tracking.</li><li>Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.</li><li>Excellent analytical, communication, and presentation skills with the ability to convey complex regulatory information clearly and concisely to senior leadership.</li><li>Familiarity with data governance, data strategy, and how they intersect with regulatory compliance.</li></ul><h4>Skills:</h4><ul><li>Strategic thinking and a proactive approach to regulatory change and legal inventory management.</li><li>Strong project management and organizational skills with a track record of successful regulatory change implementations.</li><li>Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).</li><li>Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).</li><li>Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.</li><li>Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands, with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution we can help advertisers get laser-focused on who our mutual customers are, what they want and how we can meet their needs.Job Description: This Analyst role on the Amex Offers Sales &amp; Success team will partner directly with our Customer Success executives to support engagements across industry verticals such as B2B, Travel, and Dining.This candidate will be responsible for driving forward multiple projects including marketing execution, results tracking and campaign analysis. Key Focus Areas:&nbsp;<ul><li>Manage the operations for go-to-market processes and execution of Amex Offers engagements for key partners</li><li>Support Customer Success team members to drive strategic initiatives </li><li>Partner across the team and with internal stakeholders to input and update pipeline opportunities and provide campaign execution support</li><li>Assist with business insights and performance metrics for merchant partners</li><li>Help to identify industry trends and gaps in the portfolio to grow merchant-funded value and contractual funding optimization.</li></ul>Minimum Qualifications:<ul><li>Previous&nbsp;experience in advertising or performance marketing roles</li><li>Strong Microsoft Excel and PowerPoint skills</li><li>Proven track record of being a high performer with expert organizational and project management skills</li><li>Passion for performance-based marketing, payments innovation and new digital trends</li><li>Independent problem solver with great attention to detail and the ability to work cross functionally</li><li>Strong communication and analytical background</li><li>A team player who doesn’t mind rolling their sleeves up to get things done</li></ul>Educational Requirement:<ul><li>Bachelor’s degree</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst – Amex Offers (Sales & Success)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;&nbsp;Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;A successful data engineer knows that delivering on that promise takes foresight, planning and agility.&nbsp; We are seeking engineers who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.&nbsp;Let’s build on what you know.If you are a pioneer in building data pipelines and data-based storytelling, you'll find a fit within our Global Infrastructure Business Intelligence team, responsible for transforming platform data into actionable insights by utilizing data engineering and data visualization best practices.Here’s just some of what you’ll do:<ul><li>Create and maintain robust data pipelines to ingest data from a wide variety of structured and unstructured data sources</li><li>Design and build a database architecture to support data visualization, data science, and machine learning workloads</li><li>Generate insightful data visualizations and reports to help product teams understand how data can enhance their decision making process</li><li>Implement automated data quality frameworks to ensure the accuracy and reliability of our incoming data sources </li><li>Work closely with stakeholders across Technology, Finance and business unit portfolio leaders to define data and analytics requirements and incorporate cost drivers, allocation methods, and infrastructure nuances</li><li>Function as an active member of an agile team through consistent development practices (tools, components, and documentation)</li><li>Find opportunities to adopt innovative technologies</li><li>Take part in peer code reviews and help mentor and develop members of the team</li><li>Communicate and work reciprocally with business and product teams to support changes and implementation</li></ul>Are you up for the challenge?&nbsp; Here’s what you should have:<ul><li>5+ years of experience writing accurate and effective code in SQL and Python</li><li>Deep knowledge of data warehousing design and data modeling concepts </li><li>Experience building scalable data pipelines working with high volumes of both structured and unstructured data</li><li>Demonstrated experience in data visualization and storytelling using PowerBI, Tableau, Qlik, Looker, or similar</li><li>Experience working with modern data storage, processing, and orchestration technologies </li><li>Proficiency with KPI and metric design</li><li>Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments</li><li>Strong analytical, problem-solving and project management skills, coupled with a continuous improvement mindset</li><li>Excellent communication skills, capable of explaining complex data issues in simple terms to a diverse audience</li><li>A self-starter mindset, and the ability to thrive in ambiguous environments where the problems are not well-defined and work with stakeholders to find areas of opportunity</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Finance or a related discipline </li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the GCS Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.GCS is looking for a Senior Manager of Process Risk focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, GCS Process Risk Reduction will:<ul><li>Manage the implementation of a comprehensive process risk reduction strategy</li><li>Compile thematic insights on process risk issues and mitigation strategies</li><li>Support identification and prioritization areas within BU processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team)</li><li>Oversee execution on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise</li><li>Manage conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement</li><li>Support BU with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations</li><li>Review control design and effectiveness results to address thematic control gaps across processes/products </li><li>Provide independent support for resolution of high-risk issues, and conduct independent testing of issues to ensure complete &amp; effective resolution</li><li>Monitor and track the implementation of process changes, driving&nbsp;ensuring they are effective risk mitigation and reducing risk reduction and align with the risk appetite</li><li>Oversee documentation of learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise</li><li>Foster a culture of risk awareness and ongoing improvement within the team and the broader organization.</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>4+ Years experience in business/first line risk and/or Control management (e.g., within Risk and/or Internal Audit or consulting in this discipline&nbsp;function)&nbsp;</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standard</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>6+ Years experience in business/first line risk and/or Control management (e.g., within Risk and/or Internal Audit or consulting in this discipline functio</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:<ul><li>Identifying and prioritizing areas that require risk reduction measures</li><li>Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact</li><li>Managing root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement</li><li>Overseeing support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete &amp; effective resolution</li><li>Managing monitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Control Management Process Risk Reduction

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Manager of ORM Transformation who will help set the strategy and execution of the transformation of the Operational Risk Management framework for the enterprise. This is a high visibility opportunity that includes working with cross functional stakeholders across the enterprise including several senior leaders. The Manager, Operational Risk Management (ORM), Transformation will:<ul><li>Play a significant role in developing strategy and driving execution of transformation of operational risk across the enterprise </li><li>Run initiatives within Program Management Office to transform the organization</li><li>Contribute to plans related to remediation of Matters Requiring Attention (MRAs)</li><li>Create material for periodic updates and presentations to Board, Executive Committee, BU Presidents and several senior stakeholders</li><li>Manage a robust communication plan to keep relevant stakeholders at different levels informed, obtain buy-in, receive inputs and remove roadblocks as relevant</li><li>Stay abreast of regulatory changes and industry best practices, and lead regulatory engagement, and provide oversight of processes to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Regularly evaluate the risk governance framework’s effectiveness, identifying improvement opportunities and ensuring implementation of enhancements</li><li>Collaborate across cross-functional stakeholders, bringing them along and ensure comprehensive engagement in initiatives and projects</li><li>Be a thought leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc.</li><li>Manage OR technology/systems and contribute to an innovation strategy</li></ul>Qualifications:&nbsp;<ul><li>5-7 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities)</li><li>Project management skills and experience</li><li>Strong relationship building skills and ability to effectively collaborate and work with stakeholders across groups, geographies and with varying backgrounds</li><li>Experience driving transformational change across the enterprise</li><li>Knowledge of regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate independently in a highly complex matrixed environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Operations Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Position: CI Sr. Data Scientist B35At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 70,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization manages the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.The Colleague Insights Data Science team within Colleague Services is seeking a Senior Data Scientist to lead priority analytics for employee-focused use cases. As a key leader on the team, you will apply your expertise in machine learning, AI, and advanced quantitative analysis to explore large datasets, derive actionable insights, and influence strategic decisions in critical areas such as talent mobility, employee retention, recruitment, and Diversity, Equity, &amp; Inclusion initiatives.We are looking for a candidate with strong statistical and quantitative skills, a deep understanding of business dynamics, and a passion for using data to tell compelling stories. Your ability to communicate insights clearly to business audiences will be critical, as will your drive to solve complex problems and innovate.Beyond domainexpertise, this role requires a commitment to learning, exceptional communication skills, and the ability to translate data-driven insights into meaningful actions. By fostering engagement and inclusivity, you will contribute to the continuous growth and success of American ExpressKey Responsibilities:<ul><li>Define the opportunity for analytics; Identify or distill business needs into analytics workstream</li></ul><ul><li>Summarize findings and effectively communicate in a compelling way to senior leaders to drive business action</li></ul><ul><li>Make recommendations to partners for colleague metrics/data to help track CEG program effectiveness and development</li></ul><ul><li>Collaborate with CEG partners, Technology, and peer analytics team members to get things done, influence priorities and develop knowledge</li></ul><ul><li>Manage customer relationships and work as part of a cross-functional team to assess needs and translate them into strategic plans and data-driven solutions.</li></ul><ul><li>Gather, sanitize, and preprocess extensive datasets from various sources, and perform exploratory data analysis.</li></ul><ul><li>Construct and apply statistical models for data analysis, correlation identification, predictive modeling, and accurate forecasting.</li></ul><ul><li>Employ machine learning algorithms to construct models for various data-driven applications.</li></ul><ul><li>Identify pertinent features and process raw data to enhance model performance and predictive accuracy.</li></ul><ul><li>Apply data visualization tools and techniques to clearly communicate complex findings, employing effective storytelling methods.</li></ul><ul><li>Cooperate with cross-functional teams to comprehend business challenges and generate data-driven solutions.</li></ul><ul><li>Adhere to data governance guidelines, uphold data privacy and security standards, and align with applicable regulations.</li></ul><ul><li>Stay current with data science advancements, attend industry conferences, participate in training, and continually hone domainknowledge .</li></ul><ul><li>Lead, engage and develop a high-performing analyst/s and guide them to deliver superior business results.</li></ul>Required Qualifications<ul><li>Advanced degree (Master's or PhD) in Statistics, Mathematics, Engineering, or a related analytical field.</li></ul><ul><li>4–5 years of dynamic experience in quantitative analysis and statistical modeling to support business decisions.</li></ul><ul><li>Proficiency in statistical concepts such as distributions, regression, confidence intervals, correlation, significance, P-value, and T-tests.</li></ul><ul><li>Experience handling ambiguous and complex analytical tasks, including working with unstructured data.</li></ul><ul><li>Strong programming skills in Python, with proficiency in machine learning and deep learning frameworks (e.g., TensorFlow, PyTorch).</li></ul><ul><li>Solid understanding of database management with expertise in SQL or NoSQL databases.</li></ul><ul><li>Proficiency in Python and R for data analysis and modeling.</li></ul><ul><li>Experience with data visualization tools such as Tableau or Power BI.</li></ul><ul><li>Strong SQL skills, with the ability to independently write efficient and accurate queries.</li></ul><ul><li>Ability to develop HR data expertise and produce modeling-ready datasets.</li></ul><ul><li>Quick learner with the ability to work under tight deadlines, demonstrating initiative and ownership.</li></ul><ul><li>Adaptability to shifting priorities and deadlines.</li></ul><ul><li>Excellent problem-solving, communication, and project management skills.</li></ul><ul><li>Capacity to handle multiple priorities and effectively manage work allocation.</li></ul><ul><li>Strong adaptability and willingness to learn and apply new technologies and methodologies.</li></ul>Preferred Skills<ul><li>Proven experience using analytics to solve business problems in complex organizations.</li></ul><ul><li>Background in People Analytics.</li></ul><ul><li>3+ years of programming experience in Python, R, SQL, or Hive.</li></ul><ul><li>proven experience with Tableau or Power BI for data visualization.</li></ul><ul><li>Strong communication skills for presenting results to both tech-savvy and general audiences.</li></ul><ul><li>Exceptional consultative skills with the ability to build strong cross-functional relationships.</li></ul>Additional Details:<ul><li>Work Location Options: Hybrid /NYC</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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