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<h4>What The Role Is</h4><p>The Operations Specialist I will play a key role in assisting the Operations Manager and Operations Engineer by assuring the highest level of safety, reliability and environmental standards while optimizing asset production and profitability. The Operations Specialist I will be responsible for supporting all day-to-day real-time Reporting, Performance, and Monitoring Center (RPMC) activities acting as the on-shift Operations Specialist for all assets under the CEG 6 GW portfolio including Wind, Solar and Battery Storage. This position requires working 12.5 hour rotating shifts, including nights, weekends, and holidays, to ensure continuous operations and monitoring of the CEG utility fleet.&nbsp;<br><br>Success in this role relies primarily on SCADA experience, renewables technician experience or other electrical experience, and a resilient mindset that remains calm under pressure.&nbsp; This position is a full-time, on-site position in our operations center based in Scottsdale, Arizona.</p><h4>What You'll Be Doing</h4><ul><li>Proactively monitor and analyze real-time activities, performance, and operational status of Clearway Energy Utility Operating Assets to determine root cause and maintain utmost data integrity for operational events</li><li>Operator will also be expected to understand and proactively identify abnormal operating and alarm conditions that arise during the shift and react accordingly</li><li>Ability to manage power plant operations considering different requirements for each plant based on location, generation type, interconnect requirements, regional regulations and customer contractual requirements in a high stress and time sensitive environment.</li><li>Answer phones and emails during shift</li><li>Coordinate, document, and implement all necessary remedial actions to maximize the availability of the equipment and production/revenue according to pricing, resources, forecasts, and maintenance procedures.</li><li>Interpret and execute activities associated with asset contracts (PPA’s, LGIA’s, O&amp;M agreements) including capacity scheduling/reporting, telemetry issues, or remote-control capability impacts</li><li>Operate multiple power plants IAW regulatory operating requirements (i.e. &nbsp;CPUC/WECC/Prudent Utility Practices)</li><li>Coordinate with the Field Operations teams, including Site Managers, Supervisors, and technicians in daily activities for plant status verifications, downtime reporting, and safe actions of remote equipment</li><li>Coordinate with external entities such as Scheduling Coordinators, Transmission Operators, and Reliability Entities for the performance of status notifications or Operating Instructions</li><li>Support the commissioning of projects by coordinating test energy scheduling and power plant operations activities ensuring safety, regulatory, environmental, and operating compliance&nbsp;</li></ul><h4>What You'll Bring</h4><ul><li>Ability to coordinate multiple activities and ensure safety, quality and schedule adherence.</li><li>Two years’ experience in Operations or in a Solar and Wind Field Technician Role is preferred.</li><li>Able to demonstrate competent technical knowledge of plant and system processes and experience in operating electrical and SCADA systems.</li><li>Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others</li><li>Ability to work in difficult customer situations and communicate clearly and accurately via verbal and written medians</li><li>Ability to work in a high stress environment where decisions directly impact personnel safety and equipment reliability</li><li>Ability to work rotating shifts of 12.5 hours; including nights, weekends, and holidays</li><li>Available for 24-hour on-call duty to meet customer requirements</li><li>Must obtain NERC RC certification within 12-months.</li><li>If you don’t meet 100% of the above qualifications but see yourself contributing, please submit your resume.</li></ul><h4>What Would Be Nice</h4><ul><li>Bachelor's degree or formal operations apprenticeship training or equivalent preferred.</li><li>Possess knowledge of functional systems interactions</li><li>Attention to detailed, critical elements in a complex and regulated environment.</li></ul><p><strong>Clearway will not sponsor nonimmigrant visas for this position (H-1B, TN, E-3, etc.).</strong></p><p>The pay rate for the successful candidate will depend on geographic location, skills, relevant and demonstrated experience, education, training and certifications, and other factors permitted by law. This role is eligible to earn an annual cash bonus, subject to personal and company performance goals.</p>Salary Range Across all U.S. Locations$64,000—$88,000 USD<p><strong>Clearway Energy Group</strong> is leading the transition to a world powered by clean energy. Along with our public affiliate Clearway Energy, Inc., our portfolio comprises approximately 11.4 GW of gross generating capacity in 26 states, including 9 GW of wind, solar, and energy storage assets, and over 2.4 GW of dispatchable power generation providing critical grid reliability services. As we develop a nationwide pipeline of new energy projects for the future, Clearway’s fleet of emissions-free assets generates enough reliable electricity to power more than 2 million homes today. Clearway Energy Group is headquartered in San Francisco with offices in Denver, Houston, Phoenix, Princeton, and San Diego. For more information, visit clearwayenergygroup.com.</p><p><strong>Clearway Energy, Inc.</strong> is one of the largest owners of clean energy generation assets in the US and is leading the transition to a world powered by clean energy. Our portfolio comprises approximately 11.4 GW of gross generating capacity in 26 states, including 9 GW of wind, solar, and energy storage and over 2.4 GW of dispatchable power generation providing critical grid reliability services. Through our diversified and primarily contracted clean energy portfolio, Clearway Energy endeavors to provide our investors with stable and growing dividend income. Clearway Energy, Inc.’s Class C and Class A common stock are traded on the New York Stock Exchange under the symbols CWEN and CWEN.A, respectively. Clearway Energy, Inc. is sponsored by our controlling investor, Clearway Energy Group LLC. For more information, visit investor.clearwayenergy.com.</p><p><strong>Our Commitment to Diversity, Equity, &amp; Inclusion<br></strong>At Clearway, we create a community that isn’t about being the same – it’s about building a team of unique individuals, with different backgrounds &amp; skill sets, coming together to build something big &amp; make a difference in the world. Clearway’s team is dedicated to a clean energy future across a wide spectrum of roles &amp; responsibilities. Embodying our company values and operating principles, unique individuals come together over a common mission. We embrace opportunities to do challenging work that can change the world. We aspire to bring out the best in everyone. We share setbacks, celebrate successes, &amp; act with integrity &amp; accountability to get the job done.<br><br><strong>Working at Clearway, Hybrid Together<br></strong>Here at Clearway, we’re committed to balancing flexibility while fostering strong relationships with our teammates. We do this by prioritizing new hires based near one of our offices in San Francisco, San Diego, Scottsdale, Houston, Denver, &amp; Princeton. Our office-based employees typically work together from fabulous spaces on Tuesdays &amp; Thursdays to collaborate &amp; learn, build community, get to know one another, &amp; enjoy company-provided meals &amp; events.<br><br>Clearway Energy is an equal opportunity employer that values a broad diversity of talent, knowledge, experience &amp; expertise. We intentionally foster a culture of inclusion that empowers our employees to deliver superior performance to the communities we serve. We encourage minorities, women, individuals with disabilities &amp; protected veterans to join the team. Clearway is a proud promoter of employment opportunities to our Military &amp; Veterans.<br><br><strong>What We Provide<br></strong>Clearway offers all eligible employees working 20+ hours per week a comprehensive menu of benefits: generous PTO, medical, dental &amp; vision care, HSAs with company contributions, health FSAs, dependent daycare FSAs, commuter benefits, relocation, &amp; a 401(k) plan with employer match, a variety of life &amp; accident insurances, fertility programs, adoption assistance, generous parental leave, tuition reimbursement, &amp; benefits for employees in same-sex marriages, civil unions &amp; domestic partnerships. For more on Clearway benefits, visit our Benefits Website.</p><p><strong>Notice to Applicants</strong><br>Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with equal&nbsp;employment&nbsp;laws,&nbsp;ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to&nbsp;<a href="mailto:recruiting@clearwayenergy.com" target="_blank">recruiting@clearwayenergy.com</a>&nbsp;and let us know the nature of your request and your contact information.</p><p>Notice to California Applicants<br>Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with&nbsp;equal&nbsp;employment&nbsp;laws,&nbsp;ordinances and regulations for all applicants and employees.</p>

Clearway Energy Group

Operations Specialist I

<p>Come care with us at American Career College! As a Medical Billing Faculty member for a certified Great Place to Work, you will guide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At American Career College you will have the opportunity to share your success story with the next generation of medical billers as a key member of our student-centered, innovative community!</p><p><strong>You will make an impact by: &nbsp;</strong></p><ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Teaching 6 different courses throughout the entire revenue cycle of billing that includes dental, inpatient and outpatient billing.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with college policies.</li></ul><p><strong>Your experience includes: &nbsp;</strong></p><ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards.</li><li>Three (3) years of occupational (i.e., practical) experience in the subject field in you they teach.</li><li>Previous teaching experience.</li><li>Must be able to work approximately 25 hours/week between the hours of 8:00am-1:00pm PST Monday-Thursday's and approximately 2 hours on Friday's.</li></ul><p><strong>Education:</strong> Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.</p><ul><li>High School Graduate or equivalent.</li><li>Must be a graduate from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) in the specialty field or the subject area in which they teach.</li></ul><p><strong>Certification:</strong></p><ul><li>An AAPC’s Certified Professional Biller (CPB) certification is required or must be obtained within six (6) months of the hire date.</li></ul><p><strong>Compensation:</strong></p><ul><li>$27.70 - $37.39/hour (California)</li><li>$24.28 - $32.80/hour (Non-California)</li></ul><p>#LI-CM1</p><p>#HEJ</p><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College.</strong></p><p>For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

American Career College

Instructor, Medical Billing - Part Time

<p>Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!</p><p><strong>You will make an impact by: &nbsp;</strong></p><ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul><p><strong>Your Experience Includes: &nbsp;</strong></p><ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul><p><strong>Education:</strong> Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.</p><ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul><p>#HEJ</p><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.</strong></p><p>At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

West Coast University

Full Time Pediatrics Clinical Instructor

<p>Come care with us at West Coast University. Here we can deliver innovative solutions to today’s complex business issues! You will play an essential role in higher education to provide seamless solutions to our LMS end users. Our focus on emerging technology solutions along with our commitment to student success has resulted in an organization that is consistently recognized as a certified “Great Place to Work.”&nbsp;</p><p><strong>You will make an impact by: </strong></p><ul><li>Serves as the intermediary between the students, faculty, and staff reporting technical issues and the various IT and curriculum and technology departments through requirements and information gathering, troubleshooting, and clear and concise communication.</li><li>Works closely with Instructional Support leadership and senior Support Team staff to maintain online support ticket services and training avenues for academic stakeholders to ensure the entire online education experience is user-friendly, effective, and seamless.</li><li>Through assigned tickets, works directly with students, faculty, and staff to troubleshoot and resolve issues with the LMS, system passwords, publisher partner systems, video creation and hosting software, and the various university-approved educational technology solutions.</li><li>Provides level 2 support for assigned student and faculty issues escalated by the 24/7 helpdesk while assisting to monitor and identify gaps in the internal and external knowledge bases, level 1 advisor processes, and escalation procedures to ensure customer satisfaction and time to resolution are within the agreed upon SLAs.</li><li>Works on assigned tasks in the internal helpdesk systems with the Instructional Support team to provide technological assistance to students, faculty, and staff according to department service level agreements. These services include, but are not limited to, enterprise-level ticketing systems, shared support telephone line and email inbox, as well as a department processes and procedure databases.</li><li>Works with the Instructional Support team to build and update the internal process and information database to ensure all support processes are documented and easily accessible to team members.</li><li>As requested, works with Subject Matter Experts, Instructional Designers, Multimedia Developers, and external vendors to implement university curriculum and technology change requests and course and program revisions.</li><li>As requested, works with academic learning communities and Support Team members prior to course implementation and term starts to ensure all course components are working and aligned to WCU and ACC standards. Course standards include, but are not limited to syllabus maintenance, e-texts, reading and work assignments, and evaluation mechanisms such as quizzes and exams. Conducts quality assurance to ensure courses are adhering to the department support standards.</li><li>Assists in coordination and production of online, virtual, and/or face-to-face training for new and existing ground and online faculty and students to introduce best practices and technical implementation in the development of online instructional materials and online instructional methods.</li><li>Promotes cross-departmental professional development and training to share best practices, learn publisher partner technology functions, and proactively improve the student and faculty experience while ensuring university and industry standards are followed.</li><li>Supports university and campus education technology initiatives.</li></ul><p><strong>Your Experience Includes:</strong></p><ul><li>1+ years’ experience in education technology or related field.</li><li>1+ years’ full time work experience in higher education, with experience supporting faculty in online, hybrid, web-enabled courses utilizing instructional technology.</li><li>Experience working directly with end users to troubleshoot and resolve issues with Canvas, Blackboard, D2L or other higher-education learning management systems</li><li>Customer service experience adhering to department service level agreements while showing patience and expertise when assisting end-users</li></ul><p><strong>Education:</strong></p><ul><li>Associate Degree in education technology, instructional design, information technology, higher education leadership, or closely related field required.</li></ul><p>#HEJ</p><p>#LI-DL1</p><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.</strong></p><p>At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

Instructional Support Technologist

Compensation Type: SalariedCompensation: $53,206.00<p>Job Summary</p>The Regional Coordinator supports the K-12 Partnerships Team in executing a regional strategy related to college readiness and other college credit options for K-12 students. The Coordinator is directly responsible for management of all aspects of a critically important geographic region within the CCP/ K-12 enterprise. This role includes other College department collaborations, such as working with Admissions and other teams that engage in recruitment from K-12. This role will serve as a primary point of contact for assigned partner K-12 school districts. The Regional Coordinator will be a vital team member to ensure that there is awareness across departments of the key strategies for a particular region or district. <br>In this role, Regular, predictable, and punctual attendance is required.<p><i>College Credit Plus and K-12 Planning</i></p><ul><li><h4>Prepares materials to support registration and enrollment in college credit options. Answers student, family, and stakeholder questions about registration.</h4></li><li><h4>Participates in regional planning conversations and develops an outline of all higher education-related initiatives for the district.</h4></li><li><h4>Handles correspondence, academic planning, and advising details for a specific region or district partnership.</h4></li><li><h4>Plans and manages reports about innovative programs and student success.</h4></li></ul><p><i>Student Advising and Support</i></p><ul><li><h4>Provides advising support regarding matters related to assigned functional areas.</h4></li><li><h4>Explains the applicable paperwork, processes, and procedures to students and school counselors.</h4></li><li><h4>Share resources available for students relating to individual needs.</h4></li><li><h4>Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, and registration.</h4></li><li><h4>Facilitates presentations to students, industry partners, and community partners when needed.</h4></li><li><h4>Provides information on College Credit Plus to school districts and parents/families in the form of presentations (CCP Info Nights) and during other meetings at school partner and college locations as needed.</h4></li><li><h4>Assists special student populations appropriately.</h4></li><li><h4>Advises students in person, via phone, e-mail or other delivery formats as needed.</h4></li></ul><p><i>Building Partnerships</i></p><ul><li><h4>Works collaboratively and in person with district partners to increase opportunities for students.</h4></li><li><h4>Serves as a liaison to internal teams regarding district strategic plans.</h4></li><li><h4>Communicates across departments about district needs and priority areas.</h4></li><li><h4>Communicate with local high school counselors and district employees to share news from CSCC.</h4></li><li><h4>Maintains excellent customer service by providing timely responses in person, over the phone, and electronically.</h4></li><li><h4>Works with others in a leadership capacity on strategic planning and goal setting.</h4></li></ul><p><i>Fiscal &amp; Administrative</i></p><ul><li><h4>Processes registration forms as needed. Keeps accurate status reports of district-wide initiatives.</h4></li><li><h4>Ensures compliance of state regulations as well as institutional policies and procedures. Maintains confidentiality of student records and other confidential information.</h4></li></ul><p><i>Culture of Respect</i></p><ul><li><h4>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</h4></li></ul><p>OTHER DUTIES &amp; RESPONSIBILITIES</p><ul><li><h4>Manages multiple initiatives in person related to district partnerships for K-12 students. Must meet and understand state regulations in relationship to CCP.</h4></li><li><h4>Assignments of varying complexity related to district strategy.</h4></li><li><h4>Assists with other CCP advising duties as required, including but not limited to registering students.</h4></li><li><h4>Other duties as required.</h4></li></ul><p><br>Physical Requirements:</p><ul><li><h4>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.</h4></li></ul><p>Working Conditions:</p><ul><li><h4>Typical office environment. Will require in-person travel to high school or career center sites.</h4></li></ul><p><i>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.</i></p><p>MINIMUM EDUCATION AND EXPERIENCE REQUIRED</p><ul><li><h4>Bachelor's Degree in Student Affairs, Higher Education, Administration, Counseling, or a related field.</h4></li><li><h4>Three (3) years of progressively responsible experience in student advising and support or related field.</h4></li><li><h4>Preferable Education: Master’s Degree and Counseling or advising experience</h4></li></ul><p>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</p><p>Full Time/Part Time:</p>Full time<p>Union (If Applicable):</p><p>Scheduled Hours:</p>40<p>Additional Information</p><p>In order to ensure your application is complete, you must complete the following:</p><ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul><p><i>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.</i></p><p>Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status. </p>

COLUMBUS STATE COMMUNITY COLLEGE

Regional Coordinator, College Credit Plus

Compensation Type: HourlyCompensation: $21.69<p>Job Summary</p>The Technician I, IT Frontliners is responsible for providing technical support to the users while working under direct supervision and following standard procedures and written instruction to accomplish assigned tasks. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux, or printer problems. The Technician I assists users via telephone, email, chat, and in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, network issues, applications issues. This position also troubleshoots and resolves issues with printers utilized in the computer labs.<p>ESSENTIAL JOB FUNCTIONS</p><p>Customer Service </p><ul><li>Performs various basic-level technical duties in the Computer Commons, Cyber Café, Learning Center, and various labs around campus and RLC’s.</li><li>Provides documentation and updates to service requests that are received from the IT Support Center in the current ticket system; documents all request and application issues in the current ticket system.</li><li>Identifies and prioritizes these Service requests and escalates, if necessary.</li><li>Provides basic technical support via phone, email, chat or in-person.</li><li>Performs tests to isolate the source of issues.</li><li>Maintains the cleanliness of computers and printers in all labs, and delivers laptop carts to classrooms and events as requested.</li></ul><p>IT Technical Support</p><ul><li>Tests and troubleshoots technical equipment such as workstations, laptops, and college-owned printers.</li><li>Performs general repairs to technical equipment and identifies the need for major repairs for referral to vendor, if under warranty.</li><li>Performs setup for work stations, laptops, and printers.</li><li>Provides cable management for these devices.</li><li>Maintains accurate inventory for both hardware and software products.</li><li>Provides printer supporting computers labs either virtually or in person</li></ul><p>Continuous Improvement </p><ul><li>Trains on all utilities used within the IT Support area including Microsoft Configuration Management Console; imaging and installing software on workstation and laptops; Microsoft Printer Management; WebEx; and College account management tools.</li><li>Develops broad and in-depth knowledge of software and hardware that are unique to the support area</li></ul><p>Culture Of Respect</p><ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul><p>OTHER DUTIES AND RESPONSIBILITIES</p><ul><li>Attends all required department meetings and training.</li><li>Works a flexible schedule Monday - Friday between 8 Am-3Pm, including some Saturdays and Sundays, as needed.</li></ul><p>MINIMUM EDUCATION AND EXPERIENCE REQUIRED </p><ul><li>Associate’s Degree in Information Technology, Computer Science or a related field.</li><li>One (1) year of experience working in an IT Support environment.</li><li>Preferred Skills: ComTIA A+</li></ul><p><i>*An appropriate combination of education, training, coursework and experience may qualify a candidate. </i></p><p>Full Time/Part Time:</p>Part time<p>Union (If Applicable):</p><p>Scheduled Hours:</p>20<p>Additional Information</p><p>In order to ensure your application is complete, you must complete the following:</p><ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul><p><i>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.</i></p><p>Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status. </p>

Technician I, IT Frontliners

Compensation Type: SalariedCompensation: $25.58<p>Job Summary</p>The Delaware campus Frontliners Coordinator coordinates the function or program directly related to College business operations where the primary duty involves experience, discretion and independent judgment in guiding and administering the program or function. Facilitates the work of others on a team or within the department, and as a lead worker, provides direction and guidance regarding job methods, standards and operations.<p>ESSENTIAL JOB FUNCTIONS</p><p>Department&nbsp;Coordination</p><ul><li>Formulates, affects, interprets, and/or implements management policies or operating practices and carries out major assignments that affect business operations.</li><li>As directed by leadership, commits the College in matters that have significant impact.</li><li>Works with College leadership in planning long or short-term business objectives.</li><li>Investigates and resolves matters of significance with direction of Supervisor. Monitors work performed by others, provides guidance regarding work methods and standards, and provides direction to help ensure that work is completed timely and in accordance with College and program standards.</li><li>Maintains confidentiality and appropriate records. Coordinates the job function or program.</li><li>Maintains authority to formulate, affect, interpret, or implement management policies or operating practices and carries out major assignments that affects business operations.</li><li>Maintains authority to waive or deviate from established policies and procedures without prior approval.</li><li>Maintains authority to negotiate and bind the College on significant matters. Works with College administrators in planning long or short-term business objectives.</li><li>Provides input for institutional protocols and technical support or training for systems and networks.</li><li>Acts as a link between end users and higher-level support.</li><li>Installs and configures software and hardware (printers, network cards etc.)</li><li>Monitors system and network performance.</li><li>Performs troubleshooting, repairs, data restoration, and maintenance activities (e.g. regular updates).</li></ul><p>Communication &amp; Collaboration </p><ul><li>Provides a high touch in handling community partners, students, administrators, faculty, and staff. Ensures a high level of customer response.</li><li>Collaborates with other departments, as needed, to ensure quality work delivery.</li></ul><p>Administrative </p><ul><li>Completes all paperwork in a timely manner. Creates spreadsheets, performs data entry, and presents information, as directed.</li></ul><p>Culture of Respect </p><ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community</li></ul><p>Additional Duties &amp; Responsibilities:</p><ul><li>Attends all required departmental meetings and trainings.</li><li>Works a flexible schedule Monday-Friday between 7 AM - 4 PM, including some Saturdays, as needed for business demands.</li></ul><p>MINIMUM EDUCATION AND EXPERIENCE REQUIRED </p><ul><li>Associate's Degree in Computer Science or closely related field.</li><li>One (1) year of progressively responsible computer experience.</li></ul><p><i>*An appropriate combination of education, training, coursework and experience may qualify a candidate. </i></p><p>Full Time/Part Time:</p>Part time<p>Union (If Applicable):</p><p>Scheduled Hours:</p>20<p>Additional Information</p><p>In order to ensure your application is complete, you must complete the following:</p><ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul><p><i>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.</i></p><p>Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status. </p>

Coordinator, Frontliners

<p>Job Description:</p>The Adjunct – Social Work position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting, and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by <br>the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material.<p>ESSENTIAL JOB FUNCTIONS</p><p>Instruction &amp; Student Learning </p><ul><li>Teaches assigned courses as scheduled and assumes primary responsibility for and exercises oversight of the curriculum in conjunction with the Department’s policies, ensuring both the rigor of programs and the quality of instruction.</li><li>Considers individual differences of students in order to design and support a range of appropriate learning activities. Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource. Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology. Keeps accurate and appropriate records in accordance with departmental policies.</li><li>Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester. Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements. Conducts classes punctually and in accordance with the prescribed meeting schedule. Employs appropriate assessment techniques to measure students’ performance in achieving course goals and objectives. Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development.</li></ul><p>Student Engagement &amp; Advisement&nbsp; &nbsp;</p><ul><li>Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners. Uses technology to assist in communication with students. Encourages a sense of community among students for learning both inside and outside the classroom.</li><li>Refers students to appropriate student and academic support services available at the College or in the community.</li></ul><p>Culture of Respect </p><ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul><p>Compensation Details</p><p>Compensation: $55.88 per contact hour</p><p>Contact Hour: Two hours equals one contact hour</p><p>Hours: Maximum of 12 contact hours per week</p><p>Additional Duties &amp; Responsibilities</p><ul><li>Attends all required meetings and trainings.</li></ul><p>Minimum Education &amp; Experience Required</p><ul><li>Master’s Degree in Social Work. Licensed Social Worker.</li></ul><p>Licenses and Certifications</p><ul><li>State Motor Vehicle Operator’s License or demonstrable ability to gain access to work site(s).</li></ul><p>Physical Requirements</p><ul><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts up to 10 pounds.</li></ul><p>Working Conditions</p><ul><li>Classroom environment with educational laboratories. Regular exposure to moderate noise typical to classrooms and light industrial equipment.</li></ul><p><i>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.</i></p><p>Compensation Details: </p><p>Compensation: $55.88 per contact hour</p><p>Contact Hour: Two hours equals one contact hour</p><p>Hours: Maximum of 12 contact hours per week</p><p>Full Time/Part Time:</p>Part time

Adjunct - Introduction to Social Work & Mental Health

<p>Join the Clean Energy Revolution</p><p>BecomeaTalent Management Senior Advisorat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;you will be a go-to expert for talent planning and performance management across the enterprise. Come help us propel career and development plans for our high potential leaders. Utilize your consulting and collaboration skills to work closely with Organizational Unit (OU) Senior Leadership, Line Managers, HR Center of Excellence (COEs), HR Business Partners, and external resources. Elevate our talent management capabilities by leading talent review discussions, calibrations, and employee feedback sessions. You will also manage supporting systems, documentation, metrics, and tools to ensure we achieve our development goals.</p><p>As ourTalent Management Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4>Responsibilities</h4><ul><li>Collaborates with HR business partners and senior leadership to assess and address skill shortages, talent risks, and capability gaps across the organization; monitors industry trends, market dynamics, and emerging technologies to anticipate future skill needs and talent trends</li><li>Identifies critical talent gaps and develops proactive plans to attract, develop, and retain high-potential employees in key roles</li><li>Develops and communicates talent management policies, procedures, and guidelines to ensure consistency and fairness in talent management practices across the organization</li><li>Fosters a culture of learning and continuous improvement, promoting knowledge sharing, collaboration, and innovation across departments and business units and leveraging best practices and emerging trends to bring talent management expertise to the organization and act as a trusted internal advisor</li><li>Partners with HR COEs to identify resources that support HiPo development</li><li>Consults with senior management in assigned markets in order to identify business requirements for People Development and ensures that activities are fit for purpose</li><li>Influences decisions on global strategies, policies, and processes for people development, utilizing market and region specific insights and performance indicators</li><li>Develops and executes the annual global talent planning and performance management process and drives continuous improvement and simplification across the organization to improve the overall business performance</li><li>Conducts talent reviews, PDP,  and talent calibration sessions with  senior leaders to assess talent readiness, identify high-potential employees, and develop targeted development plans for future leaders</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience in talent management including capability assessment, key talent development, workforce planning, talent pipeline, and/or succession pool development.</li></ul><p>Preferred Qualifications</p><ul><li>BS or MS in Education, Learning, Psychology, Leadership Development, or other related degree</li><li>Three (3) years’ experience planning and facilitating talent review meetings, and implementing positive improvements to a performance development process</li></ul><ul><li>Experience working with SuccessFactors Talent Management modules including succession, performance, development, and goal management to support the talent and development planning processes</li><li>Experience using Power BI to build talent reports</li><li>Experience incorporating AI into Talent Management Practices.</li><li>Experience working closely with Sr. Executives/Officers</li></ul><p>Additional Information </p><ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! </li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li></ul><ul><li>Relocation does not apply to this position.</li></ul><p>About Southern California Edison</p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Southern California Edison

Talent Management Senior Advisor

<p>Join the Clean Energy Revolution</p><p>Become&nbsp;a&nbsp;Business System Analyst, Senior Specialist - IVR &amp; Systems&nbsp;at Southern California Edison (SCE) and build a better tomorrow.&nbsp;In this role you will have the exciting opportunity to help transform our customers’ experience, by enabling new technologies and innovative solutions that will provide our customers a simple and seamless self-service experience, as well as, new technologies that improve operational efficiency for our frontline customer service representatives and improve our caller’s experience.<br><br>You will be an important member of our Systems and IVR team, that manages our Interactive Voice Response (IVR) system and call routing platform which processes over 12 million calls per year, and leads/supports management of existing and implementation of new software that supports CCC processes. Specifically, this team is responsible for daily operational monitoring of our Genesys platform system health and resolution of issues for several other CCC applications such as workforce management, quality management and frontline agent tools. &nbsp;The team is also focused on enhancing existing functionality to increase operational efficiency, improve customer satisfaction and reduce operational costs. &nbsp;Due to the critical nature of the platform and CCC applications, this position requires participation in the duty rotation, which is an on-call, 7 day/24 hour rotation to resolve technical issues that occur during non-business hours.<br><br>Join us and become a valued member of the team, where you will be able to directly impact our customers experience in a positive way.<br><br>As a&nbsp;Business System Analyst, Senior Specialist - IVR &amp; Systems, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4>Responsibilities</h4><ul><li>Generates insights to operational performance, recommends solutions, and leads efforts to operationalize</li><li>Provides impact assessment and recommendations on various solutions</li><li>Conducts process assessments and develops process maps</li><li>Translates business requirements to detail-level system specifications and evaluates against current system capabilities</li><li>Produces reports and dashboards with a focus on visualizing data to support the reporting and analytics needs of the group</li><li>Monitors system implementation ensuring user satisfaction while being hands-on in support of implemented solutions</li><li>Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems</li><li>Automates the hand-off of code releases from development to operations</li><li>Captures process maps and flow diagrams for new or existing solutions as part of operational excellence</li><li>Monitor project progress and deliverables against business expectations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in information technology development.</li></ul><p>Preferred Qualifications</p><ul><li>Three or more years of experience providing technical support to analyze and resolve production issues, as well as, developing and implementing process and technical improvements.</li><li>Experience supporting the implementation and management of a cloud-based software.</li><li>Basic to intermediate experience using SQL, including running/updating queries/scripts, and understanding relational databases.</li><li>Experience partnering and/or leading cross-function teams (business, IT, vendors and contractors) to define requirements and implement enhancements or new solutions, as well as, analyzing and resolving complex technical issues.</li><li>Advanced knowledge using Excel tools to analyze data and create ad hoc and routine reports.</li><li>Advanced knowledge of Visio to support creating and editing technical process flows.</li><li>Experience using MS Project and Access.</li><li>Experience reviewing complex logs and performing analytics using multiple data sources and types.</li><li>Experience developing and managing project plans.</li></ul><p>Additional Information</p><ul><li>The position’s work mode is&nbsp;remote.&nbsp;Employee is&nbsp;able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Relocation does not apply to this position.</li></ul><p>About Southern California Edison</p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

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