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At Whataburger-Vibe Restaurants, our Operating Partners direct and develop a strong team to drive operational excellence in their restaurant. Operating Partners report to the Area Coach. They lead and supervise all aspects of the Family Member experience in our restaurants, from talent management to recruitment to training and promotion of current Family Members. Operating Partners inspire Family Members to deliver and succeed, and they create action plans based on performance data and financial goals. Operating Partners ensure that operations are always clean, safe, and in the customer's eye, "ready for business." Responsibilities:<ul><li>Leads by example to gain commitment from Family Members by reinforcing team behaviors consistent with Whataburger-Vibe Restaurants Values; inspires people and celebrates the team</li><li>Provides leadership and mentoring to Family Members; accountable for the in-restaurant Family Member experience, aligns the team around a common vision, provides effective coaching, sets realistic expectations, holds themselves and others accountable, and celebrates successes</li><li>Facilitates discussions among Family Members and Managers to ensure expectations are clear, share best practices, address underperforming areas, and resolve open questions</li><li>Exercises high level of independent judgment and discretion in managing the daily operations of the restaurant to ensure effective and efficient performance of the restaurant and its Family Members in all Whataburger operational and customer experience standards</li><li>Trains and coaches Team Leaders and Managers, empowering them to lead their shift and focus on developing their Family Members and serving a Whataburger experience to our guests</li><li>Teaches Managers and Team Leaders on ways to effectively work as a High Performing Team and use operational tools to improve restaurant performance</li><li>Demonstrates appreciation for the contribution of Family Members at all levels by recognizing best work through celebrating and sharing success stories</li><li>Identifies Managers, Team Leaders and Team Members with potential to progress to the next level</li><li>Evaluates progress and provides feedback daily to management team and Team Members</li><li>Demonstrates, explains, and champions change initiatives; ensure change initiatives are deployed in the restaurant</li><li>Leads recruiting, interviewing, and hiring to achieve staffing levels to drive, maintain, and sustain Restaurant High Performing Teams</li><li>Instills a customer-service mindset and demonstrates how to reinforce the brand by engaging with our customers, addressing concerns, and creating a welcoming environment within the restaurant</li><li>Works with Managers and the Area Operations Coach to execute operational plans utilizing reporting tools, customer metrics, and labor metrics to monitor restaurant performance and processes consistent with Whataburger standards of excellence</li><li>Monitors food safety practices to ensure all health and safety standards are being met</li><li>Side by side coaching with Managers and Team Leaders on floor management and shift success</li><li>Develops the budget, expense plans, and sales goals as part of financial planning in order to achieve financial targets; manages profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs and maintenance</li></ul>REQUIREMENTS:<ul><li>Must be at least 18 years of age</li><li>High school diploma/GED or equivalent work experience preferred</li></ul>EXPERIENCE:<ul><li>3-5 years' experience in the restaurant industry preferred</li><li>Previous experience in a restaurant leadership position preferred</li><li>Proficiency in MS Office Word, Excel, Outlook, and PowerPoint preferred</li><li>Strong general knowledge of the organization and its function</li><li>Food Safety Certification (may vary based on city, county, and state requirements)</li><li>Food Handler's Certification</li></ul>WORKING CONDITIONS/TRAVEL REQUIREMENTS:<ul><li>Must be available and work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and be able to work all shifts based on operational needs of the restaurant; 50 hour work week</li><li>Must be able to travel occasionally, both locally and long distances (including air travel) to work sites, meeting sites, and other locations</li><li>Working conditions exist to satisfactorily fulfill job responsibilities</li><li>Must possess a valid driver's license</li><li>Must be able to lift up to 50 lbs. on occasion</li><li>Must be able to stand during entire shift</li><li>Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion</li><li>Must be able to read (orders on tickets, menu board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, and produce items</li><li>Frequent washing of hands</li></ul>

Whataburger

Operating Partner - Whataburger - WB Ada OK (Ada, OK)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. &nbsp; &nbsp;Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. &nbsp;ABOUT THE ROLE&nbsp;:&nbsp;Resy is looking to add an Analyst to the Restaurant Partnerships team. The primary function of the Analyst, Restaurant Partnerships role is to empower and support the relationship managers’&nbsp;ownership of the high-touch segment of our&nbsp;ResyOS&nbsp;restaurant base. The Analyst&nbsp;provides&nbsp;data&nbsp;analysis,&nbsp;resource&nbsp;curation, and thought leadership&nbsp;to support the day-to-day&nbsp;of our department,&nbsp;needs for servicing&nbsp;our partners, and&nbsp;performance reporting for our&nbsp;business unit.&nbsp;This&nbsp;role will earn a deep understanding of the Restaurant Partnerships’&nbsp;book of business and be a&nbsp;knowledgeable asset that may&nbsp;assist&nbsp;with coverage needs&nbsp;or&nbsp;servicing gaps.&nbsp;The&nbsp;Analyst&nbsp;should be a resource to and work with stakeholders across the&nbsp;Restaurant Partnerships team and Leadership.&nbsp;The Analyst’s insights may&nbsp;help guide the strategy &amp; tactics for our internal business and for our partner relationships. This role requires close collaboration with&nbsp;Finance, Product Research, Enablement,&nbsp;RevOps, B2B &amp; B2C&nbsp;Marketing, Data, and Strategic Partnerships Teams. &nbsp;Candidates should reside in New York, NY, and are required to go into our offices three days per week.WHAT YOU'LL DO :&nbsp;<ul><li>Monitor and reconcile inventory for AMEX Global Dining Access program, analyze fulfilment, and help establish ROI for partner participation</li><li>Act as logistics lead for partner programming and experiential opportunities, pulling through partner-facing success metrics</li><li>Review&nbsp;Partner Value assessments (Partner Value Scores, Health Scores)&nbsp;and&nbsp;provide&nbsp;recommendations&nbsp;</li><li>Perform audits to ensure seamless business operations and clean records</li><li>Assist with Partner Satisfaction Survey logistics and analysis</li><li>Analyze effectiveness of Success Plans and Business Reviews for scaled and replicable playbook recommendations</li><li>Produce&nbsp;and deliver&nbsp;department performance metrics to various stakeholders across the org&nbsp;(Partner&nbsp;Satisfaction&nbsp;Surveys, End of Month, End of&nbsp;Quarter&nbsp;analyses, etc.)&nbsp;</li><li>Create and manage&nbsp;analytics reporting for partner servicing&nbsp;</li><li>Research and report on city- and partner-focused information</li><li>Help create and maintain internal SOPs and assets for Restaurant Partnerships department</li></ul>WHO YOU ARE :&nbsp;<ul><li>1+ years in a hospitality, data analysis, or customer success role&nbsp;</li><li>Restaurant or Hospitality experience&nbsp;preferred&nbsp;</li><li>Excellent written and verbal communications&nbsp;&nbsp;</li><li>Exceptional organization and time-management are critical to this role&nbsp;&nbsp;</li><li>Experience&nbsp;with data analysis&nbsp;tools&nbsp;strongly preferred (i.e. Looker, Tableau, Excel)</li><li>Experience with&nbsp;Salesforce,&nbsp;MS Office Suite,&nbsp;iOS, Atlassian a huge plus</li></ul>Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Resy Analyst, Restaurant Partnerships

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>2225 W Us Highway 83 Mcallen TX 78501-7005

Restaurant  Porter - Unit 23

Restaurant Team Member, Overnight Shift - Unit 23

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>5832 Nw 36Th St Oklahoma City OK 73122-2116

Restaurant Team Member, Evening Shift - Unit 102

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>5648 Woodbine Rd Pace FL 32571-8767

Restaurant Team Member, Overnight Shift - Unit 931

Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.<ul><li>Cheerfully serve customers delivering accurate orders on time.&nbsp;</li><li>Prepare and deliver food products following quality standards for food preparation, handling, and food safety.&nbsp;</li><li>Collaborate with the team to ensure that all shifts are covered, and communicate issues to the shift leader, supervisor, or store manager.&nbsp;</li><li>Operate Point of Sale cashiering system and handle payments.&nbsp;</li><li>Perform cleaning duties (washing dishes, sweeping, mopping, cleaning tables, etc.) maintaining cleanliness, sanitation, and safety of the work environment.&nbsp;</li><li>Present a well-groomed, uniformed, and professional appearance.</li></ul>Key Skills<ul><li>Teamwork&nbsp;</li><li>Customer Service&nbsp;</li><li>Food Preparation&nbsp;</li><li>Cashiering&nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED, or equivalent work experience.&nbsp;</li><li>Food Handlers Certification.</li></ul>1851 W Marler Ln Ozark MO 65721

Restaurant Team Member, Overnight Shift - Unit 1245

As the Whataburger-Vibe RestaurantsRestaurant Manager, our commitment to delivering the ultimate customer experience starts with you. You'll engage and empower every Team Member &amp; Team Leader to achieve operational excellence each and every day. From fresh cooking with the best ingredients to making sure every customer enjoys a comfortable, clean, restaurant – everything we do starts with you.WHAT'S IN IT FOR YOU:<ul><li>Competitive bi-Weekly Pay</li><li>Opportunities for Career Development and Growth</li><li>Incentive (based on eligibility)</li><li>Medical, Dental and Vision Plans &amp; 401(k) Savings Plan</li><li>Time Off Benefits</li><li>And so much more!</li></ul>QUALIFICATIONS:<ul><li>Must be at least 18 years of age</li><li>High school diploma, GED or equivalent work experience; Associate's degree preferred</li><li>1+ years of restaurant leadership experience preferred</li><li>Strong communication and negotiation skills along with the ability to motivate a team</li><li>Demonstrated ability to work in a team environment with strong leadership skills</li><li>Knowledge of back-of-house systems, point-of-sale systems, restaurant operating systems, budgetary concepts and procedures and more</li><li>Food Handlers Certification</li><li>Food Safety Certification (requirement may vary based on city, county or state)</li></ul>REQUIREMENTS:<ul><li>Must be able to lift up to 50 lbs.</li><li>Must be able to stand during entire shift</li><li>Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion</li><li>Must be able to read (orders on tickets, menu board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, and produce items</li><li>Frequent washing of hands</li><li>Must be able to use computers, telephones, and office equipment</li></ul>

6,766 Tourism / Hospitality / Leisure Jobs