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Feel Seen at Thrive!Community Information: Learn more about all three communities- Cooper here,&nbsp;Haller Post here,&nbsp;and Northline here!&nbsp;&nbsp;Salary:$20 - $22 per hourSchedule:&nbsp;Full-time; Flexible, Saturday 10-5POur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 6 years in a row, Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.Leasing Consultant Job Responsibilities:<ul><li>Oversees the resident life cycle from the time a lead is initiated until move-out.</li><li>Maintains a professional and friendly atmosphere in the leasing office and throughout the community for all current and prospective residents and clients.</li><li>Conducts community tours and showcases the community features, benefits, and amenities.</li><li>Regularly follows up with prospective residents via phone and email.</li><li>Maintains close communication with maintenance team to ensure work orders are being completed and units are move-in ready</li><li>Completes all lease and renewal applications, assists with application verification, and notifies prospective residents of results.</li><li>Responsible for shopping competitors and sharing your findings with the Community Manager and on-site team.</li><li>Inspects models and vacant units daily to ensure cleanliness.</li><li>Answers incoming phone calls and emails and responds to inquiries in a timely fashion.</li><li>Oversees ongoing resident relations and assists with planning and hosting resident events and activities</li><li>Contributes to a positive team environment and happy resident base.</li><li>Performs any additional duties assigned by assistant manager, Community Manager or supervisor.</li></ul>Leasing Consultant Qualifications:<ul><li>Prior customer service experience required</li><li>Prior leasing experience in multifamily property management preferred, but not required</li><li>Weekends required</li><li>Excellent customer service, sales, and closing skills required</li><li>Strong understanding of Microsoft Office required, experience with Yardi, CRM, and On-Site preferred</li><li>Desire to learn and take initiative on projects and tasks</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws</li><li>Driven team player looking to bring a positive energy to the team</li><li>May require a Driver's License and insurance</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Multisite Leasing Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The Corporate Function Control Management (CFCM) team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ). This role will support the CFCM Lead and manage several VPs as well as team office needs.<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Managing general follow-ups and generating reminders to effectively meet deadlines and commitments</li><li>Management of IDs, Access, Payroll, monthly expense reports in line with policy</li><li>Manage logistics of meeting administration (in-person, telepresence and WebEx)</li><li>Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors</li><li>Time keeping and submission for the team and managing ad-hoc team requests</li><li>Work closely with the other executive assistants on office operations</li><li>Maintain headcount reporting, organizational charts, department Distribution List</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend</li><li>Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail</li><li>Managing office supplies, equipment and other supply requests </li><li>Manage various accounting functions including expense management, resource reallocations, and telephonic issues</li><li>Coordinate facilities management responsibilities</li><li>Follow up with team on training, and other requirements and deadlines</li><li>Assistance with special projects and initiatives as requested</li><li>Ideal candidate should be eager to learn about the function and willing to take on new assignments related to the teams being supported</li></ul>Qualifications<ul><li>Ideal candidate should have 3+years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies</li><li>Experience exercising discretion and confidentiality with sensitive information</li><li>Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing</li><li>Must work well under pressure without losing composure and professionalism</li><li>Excellent verbal and written communication skills (via phone, email and in-person)</li><li>High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur and Payroll </li><li>Should have knowledge of AXP policies and office procedures</li><li>Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure</li><li>Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Executive Assistant- Corporate Function Control Management

<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;<h4>Join Team Amex and let's lead the way together.&nbsp;</h4>American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending.&nbsp;Corporate Onboarding is one of American Express’ top enterprise initiatives and a core component is crafting detailed user experiences that presents a product offering to serve a wide range of Corporate Client structures. The purpose of the Onboarding Capabilities team is to modernize the onboarding process globally by developing robust capabilities that support the customer journey and scale the growing corporate business. The vision of the B2B data ecosystem is to thoughtfully organize supplier and buyer data in one place, provide a platform of common services that can be used consistently by end user applications and scale B2B payments by removing friction during the supplier enablement process.&nbsp;<h4>How will you make an impact in this role?</h4>We are looking for a top-tier Sr. Manager, Digital Product Management to help us build our next generation of digital onboarding capabilities that enable B2B payments through a central global experience—meeting customers where they are. We have a tremendous opportunity to re-invent the onboarding journey with best-in-class services for automated acceptance, turnkey enablement, product recommendations, opportunity simulators, and much more to deliver fabulous and seamless experience for our customers and partners.&nbsp;This role will serve as a product champion, responsible for evaluating and resolving product(s) and/or features to be built and delivered to our users. They will work with cross-functional teams including planning, product, user experience, engineering, and users in an agile environment—test/learn/improve—to continuously review business needs, identify opportunities, and mitigating risks. The successful candidate will be equally proficient in B2B payments and software development strategies (i.e., can speak to the differences between APIs, batch processing and event sourcing). &nbsp;<h4>Responsibilities:&nbsp;</h4><ul><li>Partner with stakeholders and customers across the organization to advise the product vision, strategy, features, and prioritization &nbsp;</li><li>Develop, own, and implement product roadmap execution to create an end-to-end onboarding and enablement experience&nbsp;</li><li>Translate product roadmap features into well-defined product requirements including features, user stories and acceptance test criteria &nbsp;</li><li>Work across functions (product, engineering, data, sales, account development) to enable a full stack solution of onboarding capabilities including acceptance, payment verification, and enablement&nbsp;</li><li>Partner with sales &amp; account development groups, Salesforce teams and Technologies to define the user experience for internal GCS users, including support and monitoring &nbsp;</li><li>Works closely cross-functionally to obtain a mutual understanding of the product vision and a passion for solving customer issues&nbsp;</li><li>Articulates product strategy and vision across the enterprise across multiple products</li><li>Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders &nbsp;</li><li>Lead the product functional design process based on an intimate knowledge of the users, applications, and technology &nbsp;</li><li>Define and execute a go-to-market plan, ensuring that product management, marketing and sales have what they need to be successful</li><li>Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment&nbsp;</li><li>Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire&nbsp;</li><li>Uses insights about the market and industry to drive value-added solutions</li></ul><h4>Minimum Qualifications:&nbsp;&nbsp;</h4><ul><li>A good balance of technical knowledge and business acumen with a proven record of accomplishment of delivering data driven solutions with a customer-first mindset &nbsp;</li><li>An established background in launching software or services in partnership with engineering teams and proficiency in prototyping, iterative development, understanding of Agile principles &nbsp;</li><li>Experience successfully driving end-to-end delivery of data &amp; intelligence solutions, including a wide variety of mechanisms, e.g., dashboards, APIs, real time alerts, etc. &nbsp;</li><li>Proactive, self-starter with excellent project management skills and ability to run multiple tasks effectively</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment &nbsp;</li><li>High degree of organization, individual initiative, and personal accountability &nbsp;</li><li>3+ years of experience in product management and/or product development &nbsp;</li><li>Experience with higher Excel functions, SQL, HIVE and/or Python&nbsp; &nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;</h4><ul><li>Experience with procurement, expense management and treasury businesses and processes are a plus&nbsp; </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:The Tele Strategic Expansion Director is responsible for maximizing sales team potential, crafting sales plans, supporting the team design, and implementing short- and long-term strategic sales plan inclusive of growth target, product mix and other opportunity to support our clients.Strategic planning (20 – 30% of time)<ul><li>Drive overall team strategy to achieve business goals and sales targets from trigger-based leads</li></ul><ul><li>Collect customer feedback and distribute internally to influence product development based on customer need</li></ul>Coaching and development(20 – 30% of time)<ul><li>Coach and develop a group of managers to drive growth and hit sales targets</li></ul><ul><li>Hire and on-board new managers to build a strong team and support team development by regularly conduct 1:1 coaching sessions and team huddles</li></ul>Performance management (10 – 20% of time)<ul><li>Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development</li></ul><ul><li>Partner closely with specialized sales team to develop cross-sell opportunities</li></ul><ul><li>Partner with Marketing, EDA, PPI, and Senior Leadership to improve sales engagement and performance</li></ul><ul><li>Support team to handle client escalations, as needed</li></ul>Business development (10 – 20% of time)<ul><li>Initiate, develop and maintain executive level relationships and drive sales activities with key customers</li></ul><ul><li>Lead sales team to develop a long-term strategy for each client</li></ul><ul><li>Provide guidance to team to uncover growth opportunities, treat identified customers and achieve growth targets</li></ul>Compliance (100% of time)<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li></ul><ul><li>Support Operational Excellence team in call monitoring processes to support high quality customer interactions</li></ul>Knowledge and SkillsClient development<ul><li>Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership</li></ul>Coaching<ul><li>Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions</li></ul>Performance management<ul><li>Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results</li></ul>Demonstrating value<ul><li>Proactively and consistently demonstrates the value of partnering with American Express</li></ul>Results focus<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks</li></ul>Market, industry, &amp; product knowledge<ul><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation</li></ul>Attributes<ul><li>Strategic thinking</li></ul><ul><li>Leadership and team motivation</li></ul><ul><li>Personal accountability</li></ul><ul><li>Compliance focused</li></ul>Experience<ul><li>Bachelor's degree preferred</li></ul><ul><li>Experience leading sales teams, 5 – 7 years minimum</li></ul><ul><li>Experience partnering with clients across various markets / industries</li></ul><ul><li>Experience in a highly-regulated industry</li></ul>Salary Range: $115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Business Development

American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Bachelor's degree in Finance, Statistics, Mathematics, Econometrics, Actuarial or Computer Science, or a related analytical field, and 3 years of experience with risk analysis. Experience must include 1 year of experience with each of the following: risk management; financial modeling and statistical modeling techniques, including econometrics, regression, cluster analysis, segmentation, and data and text mining; analysis of large datasets; translating complex analyses for technical and non-technical audiences; transforming large amounts of unstructured data; lending strategies, processes, and capabilities; SAS, SQL, Unix-based environments, Sybase, and MS Excel for spreadsheet modeling and reporting; and decision tree. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $108,306.00 to $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Risk Management

American Express Company seeks Managers, Risk Management to develop business strategies and risk management&nbsp; solutions,&nbsp; leveraging&nbsp; commercial&nbsp; or&nbsp; consumer&nbsp; bureau&nbsp; data.&nbsp; Analyze&nbsp; structured&nbsp; and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques.&nbsp; Collaborate&nbsp; with&nbsp; technology&nbsp; and&nbsp; other&nbsp; groups&nbsp; on&nbsp; integration&nbsp; and implementation&nbsp; of&nbsp; risk&nbsp; management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated)&nbsp; that&nbsp; could&nbsp; add&nbsp; incremental&nbsp; profitability&nbsp; to&nbsp; American&nbsp; Express’s&nbsp; products/services.&nbsp; Utilize&nbsp; industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and frameworks.Position&nbsp; requires&nbsp; a&nbsp; Master's&nbsp; degree&nbsp; in&nbsp; Finance,&nbsp; Statistics,&nbsp; Mathematics,&nbsp; Econometrics,&nbsp; Operations Research, Engineering (any), Computer Science, Business Administration, or a related field, and 2 years of experience with risk and data analysis. Experience must include 1 year of experience with each of the&nbsp; following: Risk management; Statistical Analysis; Translating complex analyses for technical and non-technical audiences; Working with technical, analytical, business, and non-technical teams; Cost benefit analyses and developing and implementing business process improvement strategies; Project management experience, driving business transformation, and reengineering strategies; Using MS Excel data reporting and&nbsp; modeling;&nbsp; and&nbsp; Machine&nbsp; Learning,&nbsp; PANDAS,&nbsp;&nbsp;&nbsp; Python,&nbsp; Power&nbsp; BI,&nbsp; Tableau,&nbsp; Selenium,&nbsp; and&nbsp; VBA. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $128,211 - $155,000 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Risk Management

06-Sep-2024<h4>Program Coordinator, Executive Education</h4>Harvard Business School 66639BRJob SummaryThe Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs.Position Description<ul><li>Work closely with faculty to confirm session details, coordinate program material, arrange Information Technology (IT) and Audiovisual (AV) needs, and provide classroom support when programs are in session</li><li>Be the primary contact for faculty and participants for all pre, during, and post program-related support</li><li>Work closely with other Harvard Business School (HBS) support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support</li><li>Coordinate and administer program schedules for domestic and international programs</li><li>Build and maintain participant websites for each program</li><li>Coordinate experiential learning exercises and team-building activities</li><li>Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery</li><li>Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues</li><li>Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom</li><li>Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data</li><li>Coordinate, process, and track program purchases and other expenses</li><li>Staff the program office when programs are in session</li><li>Facilitate online Zoom sessions</li><li>Coordinate online live sessions, working closely with the HBS Live Online Classroom team</li><li>Collaborate with other Executive Education (Exec Ed) teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc.</li><li>Support the larger program delivery team in “all hands-on deck” activities Support other projects, department-wide initiatives, and other responsibilities at the discretion of the program manager and program delivery directors</li><li>Responsible for other duties as assigned</li></ul>Basic Qualifications<ul><li>High school diploma, GED, or equivalent required.</li><li>3+ years of experience in a customer service-oriented and/or administrative support role(s) or related experience is required.</li><li>Education beyond high school may count toward experience.</li><li>Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.</li></ul>Additional Qualifications and Skills<ul><li>This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment.</li><li>Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise.</li><li>Candidates must show strong verbal and written communication skills.</li><li>Excellent customer service and organizational skills, as well administrative coordination experience.</li><li>Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach.</li><li>Must be flexible, energetic, diplomatic and detail oriented.</li></ul>Working Conditions<ul><li>Ability to work extended overtime hours (including some evenings and weekends) is a must.</li><li>This position may also include domestic or international travel depending on program needs.</li></ul>Additional InformationThis is a 40 hours/week, overtime-eligible position. This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week when a program is not in-session. This role is required to be onsite for the entire duration of a program when in-session. Specific days and schedule will be determined between you and your manager. The first 90 days of employment you will be required to be onsite. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The school offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The school and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services, General AdministrationDepartment Office LocationUSA - MA - Boston Job Code403033 Staff Assistant III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade053DepartmentExecutive EducationUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Program Coordinator, Executive Education

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions: <ul><li>Hours 11-8pm EST</li><li>You will be on the phone approximately 60% of the day.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors&nbsp;</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.&nbsp;</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.&nbsp;</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.&nbsp;</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, P2P Appeals

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.Portfolio Management Associate, Infrastructure Finance, US Commercial Banking will play a crucial role in supporting end-to-end infrastructure finance by managing, analyzing and monitoring our sustainable infrastructure, renewables and project finance transactions with our Commercial Banking clients. This role focuses on Commercial Banking customers and transactions and will report to Commercial Banking management. This role will work closely together and collaborate with HSBC’s Infrastructure Finance team. This role will be co-located with, and will liaise with, the local Global Banking Infrastructure team. By joining HSBC as Portfolio Management Associate in this role, you will have the opportunity to contribute to the growth of sustainable finance in the region. This role offers a unique combination of responsibilities and the chance to work with a diverse and talented team, driving innovation and success in the sustainable finance space.&nbsp;&nbsp; As our Portfolio Management Associate you will:<ul><li>Support Senior Management in proactively monitoring credit quality of project finance, renewables and sustainable infrastructure portfolio</li><li>Assess project level due diligence including relevant technical, environmental, legal and market studies</li><li>Build strategic and valued relationships with customers in the project finance, renewables and sustainable infrastructure sector, applying knowledge to provide value-add advice and assistance</li><li>Have a strong collaboration internally to develop best-in-class experience and outcomes for our teams and employees</li><li>Provide strong management and timely submission of financial reporting </li><li>Assist frontline US and Commercial Banking relationship managers and HSBC Infrastructure Finance deal teams with proper credit review and submissions to relevant risk stewards and stakeholders</li><li>Be able to analyze a credit request and conduct financial modelling </li><li>Adhere to HSBC policies, procedures, and control requirements and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures</li><li>Ensure all actions take into account the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant colleagues and ensuring that actions resulting from internal/external audits and external regulators are correctly implemented in a timely fashion</li></ul>For this role, HSBC targets a pay range between $110,000.00 and $150,000.00The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Technical understanding of infrastructure, sustainable infrastructure, renewables and project finance </li><li>Strong financial and credit analysis skills</li><li>Effective stakeholder and risk steward management skills</li><li>Strong teamwork skills promoting an environment of co-operation and trust, overcoming resistance where encountered</li><li>Excellent prioritizing, organizational and time management abilities</li><li>Excellent verbal and written communications skills</li><li>Familiarity with complex limits and portfolio management systems and other Bank financial reporting systems would be an asset</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Portfolio Management Associate

<h4>Overview</h4>LMI is seeking an experienced CX Project Manager&nbsp;to help revolutionize customer experiences (CX) with the Social Security Administration. This individual will work as part of a cross-functional team, providing service design, user experience (UX), human centered design (HCD) support, through research, analysis, and recommendation activities associated with this transformation initiative. We are seeking a self-starter with expert consulting skills and experience spanning CX, UX, process improvement, and human centered design domains.&nbsp;At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. &nbsp;LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible! &nbsp;<h4>Responsibilities</h4><ul><li>Lead a cross-functional team of researchers, designers, and CX SMEs to deliver SSA CX initiatives in alignment with strategic goals.</li><li>Manage project tasks, including cost, schedule, and performance, ensuring all deliverables meet quality standards and deadlines.</li><li>Coordinate suitability, credentialing, and laptop distribution for staff, ensuring all documentation is submitted on time and staff availability for SSA requirements.</li><li>Plan, organize, and lead project kick-off meetings, presenting work plans, team roles, responsibilities, and schedules to SSA executives and stakeholders.</li><li>Facilitate regular communication with the Contracting Officer’s Representative (COR), providing project updates, managing risks, and addressing any issues.</li><li>Prepare and submit monthly status reports and ad-hoc project reports to SSA, detailing progress, milestones, risks, and outstanding action items.</li><li>Oversee the development of a final independent assessment report with analysis and recommendations for a CX governance model.</li><li>Ensure compliance with SSA policies and regulations, including handling secure and sensitive information.</li><li>Identify and mitigate project risks, adjust plans as necessary, and communicate changes to stakeholders.</li><li>Develop and maintain a project management framework that supports CX initiatives, incorporating agile principles and human-centered design practices.</li></ul><h4>Qualifications</h4>Qualifications (Required):&nbsp;<ul><li>Bachelor’s degree in business administration, project management, or a related field.&nbsp;</li></ul><ul><li>At least 10 years of experience managing complex projects, preferably within the federal government or public sector.&nbsp;</li></ul><ul><li>Demonstrated experience leading cross-functional teams, including researchers, designers, and CX specialists.&nbsp;</li></ul><ul><li>Proficiency in project management tools and software (e.g., Microsoft Project, JIRA, or similar).&nbsp;</li></ul><ul><li>Strong understanding of customer experience (CX) principles and methodologies.&nbsp;</li></ul>Qualifications (Preferred):&nbsp;<ul><li>Master’s degree in project management, public administration, or a related field.&nbsp;</li></ul><ul><li>Project Management Professional (PMP) certification or equivalent.&nbsp;</li></ul><ul><li>Experience managing projects specifically for the Social Security Administration or other federal agencies.&nbsp;</li></ul><ul><li>Experience in human-centered design or CX initiatives within government settings.&nbsp;</li></ul><ul><li>Familiarity with SSA policies, regulations, and procedures related to suitability, credentialing, and technology distribution.&nbsp;</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

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