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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYMAIN PURPOSE OF ROLE To be the first point of contact with our customers, colleagues, clients and suppliers ensuring a prompt, professional and efficient service, in terms of face-to-face, initial telephone call or email enquiries. To accurately record requests for service, deal with general customer queries and advice, incoming mail and access control. To effectively promote and deal with sales enquiries for the site, to assist in achieving targets. To carry out administration duties as required and support the site teamJOB DESCRIPTIONRESPONSIBILITIES, DUTIES AND TASKS<ul><li>Greet and welcome internal customers, visitors, contractors and clients at reception.</li><li>Work closely with the site team providing a one stop seamless service to all tenants, visitors and staff</li><li>Respond to all enquires in a courteous and professional manner at all times providing information and advice when required.</li><li>Deal with repairs requests, ensuring key information is sort, and ensuring good communication with the customers at all times.</li><li>Assist in maintaining the security of the property through allocation of keys and the electronic fob access system.</li><li>Proactively handle new enquiries and encourage sales, by way of viewings, and follow ups.</li><li>Work as part of the team to coordinate and promote the social engagement programme.</li><li>To provide admin support for the Purchase order system including chasing contractors and suppliers for invoices.</li><li>Arrears management</li><li>To receive and sort daily post, parcels and deliveries.</li><li>To provide administrative and clerical support.</li><li>To ensure the reception area is always kept tidy and presentable.</li><li>To archive site files and log historic data on the system.</li><li>To have a thorough knowledge of the property, its layout, services provided, its policies and procedures and its key personnel.</li><li>To help the rest of site team in keeping the site clean, tidy and well presented at all times.</li><li>Attend any training courses where necessary for professional development.</li><li>Work as part of the team to ensure targets and Key Performance Indicators are met.</li></ul>GENERAL DUTIESTo maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses.To undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy.To act as an ambassador of the Company and promote the company brand; displaying a positive image to customers and members of the public at all times.EXPERIENCE/KNOWLEDGE: It is essential that the postholder has:<ul><li>Strong understanding of what constitutes excellent customer service.</li><li>To be able to use and act on own initiative without instruction or direction.</li><li>Able to work accurately and effectively under pressure</li><li>Analytical and problem-solving skills.</li><li>Good verbal and written communication</li><li>Fluent english is a must</li></ul>It is desirable (but not essential) that the postholder has:<ul><li>A good understanding of Facilities Management, compliance and legislative requirements.</li><li>A sound understanding of regulatory guidelines.</li><li>Experience in debt management processes.</li><li>Russian</li></ul>SKILLS AND ABILITIES: It is essential that the postholder has:<ul><li>Resourcefulness</li><li>Ability to prioritise tasks with conflicting deadlines</li><li>Ability to multi task</li><li>Ability to positively communicate in difficult or contentious situations</li><li>Ability to develop and maintain strong relationships with internal and external customers</li><li>Ability to diagnose and resolve problems quickly</li><li>Excellent IT skills</li><li>Excellent attention to detail</li><li>Excellent organisational skills</li><li>Strong team working skills</li><li>Flexible approach and a ‘can do’ attitude</li><li>Patient approach to dealing with customers</li></ul>

Greystar

Customer Service Advisor

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYCreate and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention.JOB DESCRIPTIONUnit Count: 424Stage: Lease-UpBuilding Type: High-Rise*Bonus Eligible<ul><li>Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed.&nbsp; Responsible for the set-up and preparation for each event.&nbsp;</li><li>Create and produce activity announcements, newsletters and fliers for the properties as needed.&nbsp;</li><li>Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate.&nbsp;</li><li>Provide assistance as necessary with the annual Resident Survey.&nbsp;&nbsp;</li><li>Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities.&nbsp; Assist and train on-site staff to host successful resident activities.&nbsp;&nbsp;</li><li>May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>#LI-LM1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - Aster & Links

Assistant/Associate Professor in Operations and Supply Chain Management The Department of Marketing, Management, and Supply Chain at The University of Texas at El Paso (UTEP) invites applications for a tenure-track advanced assistant or associate faculty position in operations and supply chain management (OSCM) - transportation and logistics. The expected start date is fall 2025. Salary and benefits are AACSB-competitive and appropriate for experience and qualifications. Responsibilities include scholarly research and publishing findings in mainstream OSCM academic journals, instruction at both the undergraduate and graduate levels, participation in the Ph.D. Program in Business Administration by mentoring doctoral students and serving on dissertation committees, service on faculty committees, and community outreach. Hiring decisions are subject to final budget approval. Job Requirements: A Ph.D. in Operations Management, Supply Chain Management, Transportation and Logistics or a related business discipline from an AACSB-accredited institution is required. Applicants must have an established record of publications in top OSCM related journals and strong teaching credentials. Knowledge and interest in teaching transportation and logistics as demonstrated through prior publications and/or work experience, are highly desirable. Interest in and research on U.S.-Mexico trade and related topics is desirable but not required. Excellent interpersonal and communication skills are essential. Additional Information: In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="https://apptrkr.com/get_redirect.php?id=5685262&amp;targetURL=mailto:titleix@utep.edu" target="_blank">titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5685262&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5685262" target="_blank">http://utep.interviewexchange.com/jobofferdetails.jsp?JOBID=180421</a> jeid-e25be28dede6d448a04b7bf763310f7f

The University of Texas at El Paso

Assistant/Associate Professor in Operations and Supply Chain Management

Salary Range:&nbsp;&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Manager of Medical Management is responsible for the overall day-to-day operations of the staff and activities requiring clinical licensure in the Utilization Management (UM) department. This position will work closely leaders to develop and organize the department’s work priorities and deliverables. This position will manage clinical personnel to orchestrate and oversee the completion of tasks requiring clinical determinations. This position will also be responsible for internal and external reporting, and managing the monthly data needed to ensure department metrics are met or exceeded, including but not limited to, productivity, and satisfaction of internal and external customers.The Manager of Medical Management will also work closely with other LA Care Leaders to ensure that work is being completed accurately and timely. This position will collaborate with interfacing departments to ensure that consistent application of clinical criteria, quality of work, and productivity is maximized. This position will also lead team meetings, develop the UM clinical staff, represent the UM Clinical unit at meetings when applicable, and escalate issues as appropriate. This position manages all aspects of running an efficient&nbsp; team, including hiring, supervising, coaching, training,&nbsp; disciplining, and motivating direct-reports.<h4>Duties</h4>Oversees and monitors operational compliance with organizational standards, policies and procedures and regulatory requirements. Develops and implements approved departmental policies and procedures/workflows. Implements and monitors departmental performance standards.&nbsp; Performs ongoing monitoring and evaluation of departmental operations to assure optimal efficiency and effectiveness.Collaborates with department leadership to establish operational objectives for the business unit.Works with members of cross-functional teams to glean and provide information pertinent to operational goals and acts as an expert resource.Manage staff , including, but not limited to: monitoring of day to day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others.Ensures timely and accurate submission of reports/documents to organizational leaders and regulatory agencies.Assures appropriate department interface with key internal and external stakeholders.Participates in the development of and is responsible for the implementation of operational business plans and departmental objectives to support organization strategies.Contributes to departmental statistical, quality and performance reports.Develops and maintains effective communication mechanisms at various levels of the organization and with external organizations.Provides input for the departmental budgets.Leads various committees and workgroups.Assures the maintenance of positive relationships with other departments, PPGs, other Local Initiatives and Community Based Organizations.Implements, with approval, programs that improve the provision of services to members.Manages content for PPG trainings/JOMS. Responsible for oversight and adequate performance of direct line of business PPG delegated activities. Work with department leadership for enhancements as necessary. Develops and sustains active communications with PPGs.Provide administrative oversight of the L.A Care After Hours programs.Actively participates in regulatory audits.Performs other duties as assigned.&nbsp;&nbsp;<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in NursingIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4> Required:At least 6 years of clinical nursing experience.At least 4 years of leading staff or supervisory/management experience.Minimum of 3 years of relevant health plan experience.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.Preferred:Experience with Medi-Cal, under-served and culturally diverse populations. Experience with state Medi-Cal regulations.Audit/oversight experience.<h4>Skills</h4> Required: Excellent verbal and written communication skills.Strong problem solving, planning, and organizational skills.Ability to maintain confidentiality in compliance with all Health Insurance Portability and Accountability Act (HIPAA) requirements.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4> Required: Registered Nurse (RN)<h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Medical, Healthcare

L.A. Care Health Plan

Manager, Medical Management

Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor of Utilization Management (UM) RN is responsible for executing the day-to-day operations of the UM department, and monitoring the Care Management (CM) staff’s responsibilities and activities. This includes, but not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. This role assists in triaging identified issues/problems and forming resolution within the scope of work/licensure. The Supervisor is a subject matter expert (SME) in Care/Case/Utilization Management and supporting regulations, policies, protocols, and procedures. This position serves as a formal and informal instructor, and escalates issues/concerns to the appropriate person when outside of their scope.This position is responsible in assisting with and development and maintenance of a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The Supervisor ensures all functions of the UM department are operating in accordance with the organization's mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A. Care's culturally diverse membership.The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director in identification of training needs including, but not limited to, collaborating in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of UM staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.<h4>Duties</h4>Ensures adequate/appropriate distributions of workforce, assignments and time off requests. &nbsp;Participates in the hiring and termination process providing recommendations with appropriate supporting documentation.Monitors of staff's performance including productivity and compliance with regulatory requirements, compliance with policies. &nbsp;Identifies, communicates and coaches to improve staff performance. &nbsp;Develops tools, job aids, and workflows to optimize the process flow, performance and productivity of the UM team. &nbsp;Completes intermittent and annual staff evaluations.Serves as the primary resource for all business-related questions/issues raised by staff; escalates to appropriate leader/team when necessary.Recommends and implements process improvement measures to achieve department's performance measures outcomes and goals.Plans and oversees UM activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members.Maintains all assigned reporting responsibilities, conducts regular audits to ensure compliance with community, industry and organizational standards including regulatory requirements. Serves as a super-user on electronic programs and systems used by the department.Assists in the development of programs, workflows, tools, training materials, orientation checklists, and competency checklist necessary to meet educational needs. &nbsp;Trains new staff, remediation of seasoned staff and cross training as needed in specified business lines. &nbsp; Serves as a leader and role model as well as technical and informational resource for staff and peers.<h4>Duties Continued</h4>Fosters a culture that encourages employee contribution to ensure that the department maintains an environment in which quality flourishes.Services as member/resource/liaison to the Interdisciplinary Care Team. &nbsp;Recommends resources to improve performance standards in terms of Utilization Management. &nbsp;Collaborates with peers and colleagues within the organization to address process improvements, member's needs, department and organizational enhancements and communicate development as appropriate.Participates on internal and external committees as delegated or assigned.Serves as a consultant to other departments or organizations as needed.Responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.Performs other duties as assigned.<h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required: Minimum of 7 years of acute/clinical care experience. Minimum of 2 years of experience in Case/Care/Utilization Management in an acute care or health plan setting. Minimum of 3 years leading process, program, or staff or supervisory experience.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.<h4>Skills</h4>Required: Knowledge of state, federal and regulatory requirements in Care/Case/Utilization Management.Strong verbal and written communication skills.Computer literacy with proficiency with Microsoft Word, Excel, etc. and ability to learn core departmental computer systems and software.Excellent organizational, time management, and interpersonal skills.Must be detailed-oriented, energetic, and an enthusiastic team player.Must be able to work independently.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Healthcare

Supervisor, Utilization Management RN

Salary Range:&nbsp;&nbsp;$135,136.00&nbsp;(Min.) -&nbsp;$175,676.00&nbsp;(Mid.) -&nbsp;$216,218.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Director, Care Management &nbsp;will mainly be responsible for the operational component of the Care Management (CM) Department with the main goal of improving key L.A. Care members healthy and access appropriate services. The Director will also work with the CM Medical Directors and key staff in designing, enhancing and implementing programs, plan strategically and report on regulatory requirements. &nbsp;&nbsp;One of the key initiatives is to increase our community CM presence. The Director is also responsible for providing evidence of ongoing compliance with all regulatory and accreditation requirements (i.e. health risk assessments and interdisciplinary care plan and care team programs, population health management. The Director is also responsible for outreaching and working with key stakeholders and provide subject matter expertise in support of the oversight, outreach and training of our Plan Partner Health Plans and Delegated Provider Groups.This position will direct all aspects of running an efficient &nbsp;team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.<h4>Duties</h4>General Essential functions:&nbsp; Collaborating with the Medical Director, responsible for the operations, programming and oversight of internal L.A. Care’s Care Management Department, collaborates with internal and external delegates and any operations associated with the Care Management department. &nbsp;Functions currently include all care management programs (Complex Care Management, Care Coordination and Disease Management). &nbsp;Ensures the CM department performs the following: &nbsp;All contracts [(i.e. Centers for Medicare and Medicaid Service (CMS), California Department of Health Care Services (DHCS)], California Department of Managed Health Care (DMHC) regulations, applicable state and federal regulations, National Committee on Quality Assurance (NCQA) CM Certification, Management Services Agreements &amp; Other Contracts. &nbsp;Oversees and monitors operational compliance with organizational standards, policies and procedures and regulatory requirements. &nbsp;Assures department meets all regulatory time frames on CM.Develops and implements departmental policies and procedures. &nbsp;Develops and maintains departmental statistical and performance reports. &nbsp;Develops, implements and monitors performance standards.Develops and maintains effective communication mechanisms at various levels of the organization and with external organizations.Develop and maintain departmental budgets in line with organizational goals. &nbsp;Assure operational effectiveness to meet MCR targets and optimize health care resource utilization.&nbsp;Assures appropriate staff support of Utilization Management and other relevant committees. &nbsp;Supports the maintenance of positive relationships between L.A. Care and external groups.Identifies and implements, with approval, programs that improve the provision of services to members. &nbsp;Supports Clinical Assurance/Delegation Oversight in the measurement and analysis of delegated Participating Physician Group (PPG) functions.<h4>Duties Continued</h4>Internal Health Plan Operational Management:&nbsp; Proactively identifies and implements operational modifications to enhance departmental performance. &nbsp;Develops and implements operational business plans and departmental objectives to support organization strategies and tactics. &nbsp;Interfaces with and collaborates with other service areas to assure optimal service delivery to members, compliance, and efficiency. Maintain compliance with all internal audits.Human Resource Management:&nbsp; Develops goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews and disciplinary matters for direct reporting employees.Develops and maintains a culturally sensitive work environment that promotes staff growth and education.&nbsp; Completes performance appraisals in accordance with established policies and based upon achievement of the L.A. Care mission, value, objectives and management expectations.&nbsp;Assures staff have access to appropriate training and educational opportunities.Oversees development of staff planning, including recruitment and retention.Data System Development and Data Analysis: Directs oversight and responsible for identifying and developing business needs for complex ongoing data projects and communicating with I.T. team on business needs.&nbsp;Assesses and revises program goals and staff training based on data analysis and review.&nbsp;Responsible for the Policies, Procedures, Budget and Program Documentation.Develops and regularly reviews and maintains Care Management program documents to be in compliance with all regulatory and accreditation requirements and to be in line with current program activities. Prepares briefings, reports, consultation documents and presentations that clearly articulate L.A. Care's &nbsp;regulatory position and policy. &nbsp;Develop regulatory position and policy based on research and evidence.Vendor Management and Oversight: Oversees existing contracts invoice processing, budget maintenance and compliance with contract’s scope of work.Assesses and evaluates contract extensions and development of new vendor contract partnerships in alliance with enterprise–wide and departmental goals, objectives and members’ needs to achieve quality healthcare services and improves members’ quality of life.Performs other duties as assigned.<h4>Education Required</h4>Bachelor's Degree in Nursing<h4>Education Preferred</h4>Master's Degree in NursingIn lieu of degree, equivalent education and/or experience may be considered.<h4>Experience</h4>Required:Minimum of 7 years of Care Management experience including progressively responsible leadership experience facilitating quality/process improvement, updating policies/procedures with the latest regulatory and accreditation standards.&nbsp; At least 5 years of leading staff or supervisory/management experienceMinimum of 3 years of relevant Health Plan experience.<h4>Skills</h4>Required: Excellent verbal, written and presentation skills.Critical thinking skills.Ability to efficiently and effectively assimilate information and communicate clearly and promptly to key stakeholders.Ability to analyze and identify trends in reports to facilitate decision for enhancements to program.Proven effective leadership skills.Proficient with MS Office (Word, Excel, Outlook, PowerPoint, etc.)Motivational interviewing skills.Knowledge of compliance standards in the operational function.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Licensed Master of Social Worker (LMSW) - Active, current and unrestricted California LicenseRegistered Nurse (RN) - Active, current and unrestricted California License<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Social Worker, Medicaid, Medicare, Healthcare, Service

Director, Care Management

Salary Range:&nbsp;&nbsp;$67,186.00&nbsp;(Min.) -&nbsp;$87,342.00&nbsp;(Mid.) -&nbsp;$107,498.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Information Technology Vendor Management Specialist II supports all procurement activities across the Information Technology (IT) department. Works in collaboration with various departments and vendors in creating, managing, reviewing contract items, and managing IT related contracts end-to-end through L.A. Care's contracts process, including Contract Requests, Master Agreements, Statements of Work, Requisitions, Orders, Non-disclosure Agreements, and other items as required. Assists IT Management by interacting with vendors to obtain price quotations for software license and support renewals and other items as necessary. Tracks the creation of and expenditures against IT Purchase Orders. Maintains records in L.A. Care's contract management system, which includes all vendor contract and billing related information. Supplies up to date status on contracts and invoices for status reports.<h4>Duties</h4>Participates in all aspects of IT contract development, approval, implementation and administration for L.A. Care. Coordinates, tracks, and escalates IT related contacts through the contracts process in collaboration with IT Management, business customers, vendors and legal services. Understands contract structure to identify financial terms, rates and commitments. (25%)Works closely with Finance, vendors and L.A. Care management to ensure appropriate invoicing and payment in compliance with contract terms and rates. Tracks paid/unpaid invoices for status reporting and follow-up actions. (25%)&nbsp;&nbsp;&nbsp; Conducts research on and analysis of various issues pertaining to Purchase Orders and Purchase Requisitions through resolution and payment processing. (25%)Reviews and certifies price quotations, facilitates legal contract review when necessary and coordinates with vendors on the creation and use of Purchase Orders. (15%)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required:A minimum of 4 years of experience with general Information Technology functions and organization.Preferred:&nbsp; Experience in all aspects of contract origination, contract management, invoice verification and payment.Ariba systems experience. <h4>Skills</h4>Required:Careful attention to detail and accuracy for calculations and tracking of dollars, rates, contract terms, cost centers, other details of contracts, invoices, purchase orders, price quotations, orders, and other items.Strong interpersonal skills to be able to work with a diverse group of staff and management individuals with various demands and objectives, in person, via email, chat, phone, and remotely as necessary to accomplish the objectives of the group.Ability to organize contract work to get new contract items in place quickly. Prepare and process amendments ahead of expiration dates and other deadlines.Ability to organize invoice processing to meet objectives for on time and early pay discount objectives.Ability to work effectively under deadline pressure in order to move high priority contract and payment items to conclusion.Preferred:Proficient in a medium to advance level in Excel, including PivotTables. <h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles

Information Technology Vendor Management Specialist II

Project Analyst Job ID: 11072 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: $RegTemp FLSA Status Exempt Posting End Date Open Until Filled. Earliest Start Date As Soon As Possible. Salary $40,908 annually. Hours per Week 40.00 Standard from 8:00 AM to 5:00 PM Hiring Department Vice President for Business Affairs Please Note Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Required Application Materials A resume, letter of interest, and a list of 3 professional references are required in order to apply. Purpose of Position Analyzes activities of designated projects to ensure that goals and objectives are accomplished within the prescribed period and funding. Performs complex (journey-level) project analyst work. Essential Functions Assists with managing the open records process for requests subject to the Texas Public Information Act (TPIA) and coordinates responses to these requests in compliance with the Texas Government Code. Interprets open records requests and coordinates campus-wide effort to identify all responsive documents. Works with legal counsel as needed. Maintains Open Records database; prepares and submits monthly report to the Texas Attorney General's Office; attends Open Government Conference annually to ensure knowledge of and compliance with new or modified legislation affecting the Act. Maintains and manages confidential files and the office's filing system. Ensures compliance with records retention policies and regulations. Converts paper files to digital format in accordance with established filing protocols. Assists with administration of institutional insurance policies, including review and processing of claims, maintaining insurance-related databases, purchasing additional insurance coverages as needed, and processing insurance premium payments. Processes various business transactions recorded in University's accounting system, including deposits and distribution of charges to accounts. Serves as back up for front desk coverage. maintains high degree of confidentiality on all sensitive information to which this position is privy. Proficiency with all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. In accordance with the organization's objectives, policies, and applicable laws, may provide limited supervision to student employees. Required Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education required: Bachelor's degree from four-year college or university within area of assigned responsibility. Minimum Experience required: Three years related experience to the statement of duties and responsibilities; or equivalent combination of education and experience. Preferred Qualifications Proven ability to communicate professionally and effectively with external constituents and University staff at all levels. Demonstrated success in roles requiring analytical skills and attention to detail. Experience with policy analysis. Thorough understanding or prior experience with the Texas Public Information Act. Bilingual (English/Spanish) Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and sit; use hands to feel; reach with hands and arms; walk; and talk or hear. The employee must occasionally lift and move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. EO/AA Statement In keeping with its Access, Excellence, and Impact mission, The University of Texas at El Paso is committed to an open learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="https://apptrkr.com/get_redirect.php?id=5701136&amp;targetURL=mailto:eoaa@utep.edu" target="_blank">eoaa@utep.edu</a>. To apply, visit <a href="https://apptrkr.com/5701136" target="_blank">https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&amp;Action=U&amp;FOCUS=Applicant&amp;SiteId=2&amp;JobOpeningId=11072&amp;PostingSeq=1</a> jeid-d45785f97a2a984d819192c6fbda995b

Project Analyst

Position Title: Administrative Assistant II&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Department: Small Business Development Center (SBDC) Division: Institutional Research and Effectiveness (INR) Employee Status: Full-time Grant Funded (Grant Funded through December 31, 2025 with opportunity for renewal) Type: Support Staff Association (SSA-Union) Grade: 8 Salary Range: ($20.00-$21.00 hourly) Location: Woodward Technology Center FLSA: Non-exempt (hourly) Business Hours: Monday - Friday, 8 am - 5 pm (evening and weekend events may be required) Issued: 05/2023 Revised: 07/2024, 10/2024 ________________________________________________________________________________ Reporting Relationships Reports to: Small Business Development Center Director Supervision Exercised: None Job Summary Using independent judgment and minimal supervision, provide advanced clerical support involving multiple software solutions and complex office equipment. Must exercise advanced reasoning and established critical and analytical thinking skills. Lead or direct all office support functions. Model excellent customer service to clients, students, faculty, administration, staff and others through all methods of contact. Confidentiality and discretion are required. Essential Duties and Responsibilities include the following.&nbsp; Related duties may be assigned.<ul><li>Proficient in using all methods of telecommunications.</li><li>Read and route incoming mail. Locate and attach the appropriate file to correspondence to be answered by the employer.</li><li>Maintain accurate knowledge of college-wide resources in order to respond to questions for both internal and external customers.</li><li>Independently prepare grant correspondence reports, and memos.</li><li>Excellent verbal communication skills. Facilitate communication at all levels with sound judgment and skill.</li><li>Word process complex materials, editing for grammar and content. Perform computations and routine analysis regarding budgets, grants, financial processes, and government reports.</li><li>Assist with budget development and tracking. Provide regular budget updates.</li><li>Proofread completed documents to check for errors and make corrections.</li><li>Organize and maintain file system, file correspondence, and other records.</li><li>Coordinate and arrange meetings, travel arrangements, prepare agendas, reserve and prepare facilities, attend and record notes/minutes of meetings.</li><li>Make copies of correspondence or other printed materials.</li><li>Order and maintain supplies, and arrange for equipment maintenance. Assist with other purchasing needs.</li><li>Assist with the maintenance of SBDC web pages.</li><li>Foster and maintain professional interaction with internal and external community partners including and not limited to; in-person, virtual, and written correspondence.</li><li>File, code, and/or arrange filing of grant documents, and purge files in accordance with statutory governmental regulations and/or college guidelines.</li><li>Engage in ongoing professional training as needed to maintain current with administrative and technological demands of the position.</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates and percentages and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, and diagram.</li></ul>Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. &nbsp; Minimum Qualifications Associate's degree or equivalent from a two-year college or technical school; or six to twelve months related experience and/or training; or equivalent combination of education and experience. Experience in AI preferred. Experience with grants preferred. Proficient in MS Suite, inclusive of Outlook, Windows, Microsoft Word, Excel (spreadsheet design and entry), database entry, Web page maintenance, and ability to learn the college's administrative software system. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp; &nbsp;

Rock Valley College

Administrative Assistant ll - Small Business Development Center (SBDC)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. How will you make an impact in this role?American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, CICD tools, etc. for application developers in a multi cloud environment. Amex Cloud Platform enables application developers to write modern scalable cloud native applications.&nbsp;The Enterprise Cloud team is looking for a dynamic leader to lead our Financial Management team. We are looking for an analytical individual with the ability to drive strategy who thrives in a fast-paced environment. This position works with the Enterprise Cloud Leadership Team to ensure maximum insight into the financial plan, both in terms of value management and investment optimization.&nbsp; This role will be responsible for managing all financial functions in support of Amex’s multi-cloud strategy. The ideal candidate will possess excellent thought leadership, strategic and critical thinking, financial and budgeting experience, ability to communicate to senior leadership, relationship building skills, and the ability to work well under pressure.Responsibilities<ul><li>Lead the Enterprise Cloud portfolio management team and manage the financial portfolio end-to-end, including providing consulting services to VPs and Directors on financials.</li><li>Ensure timely and accurate financial deliverables to achieve the Enterprise Cloud portfolio financial targets.</li><li>Deliver executive presentations summarizing monthly financial results including R&amp;O, P&amp;L, investment, and headcount elements.</li><li>Manage colleague and contractor headcount inclusive of linkages to key initiative funding and forward-looking views incorporating strategic workforce plan elements used in BoY projections.</li><li>Collaborate with internal and external stakeholders to build long range plans and annual budgets while ensuring alignment with strategic priorities.</li><li>Provide guidance across the organization on purchasing and accounting treatment for various expense types.</li><li>&nbsp;Build and enhance ad-hoc financial models and business cases that support the complex operating environment while taking into consideration the needs of a wide group of partners and stakeholders including finance, product teams, application teams, and engineering teams.</li><li>Partner with the FinOps team to ensure public cloud expenses are optimized, identify areas of additional opportunity, and support a wholistic cost management approach.</li><li>&nbsp;Oversee monthly and annual chargeback-related processes for PaaS, xPaas, and CI/CD offerings.</li><li>Work with corporate controllership on monthly journal entry inquiries&nbsp;</li><li>&nbsp;Provide financial analysis and support for Cloud related vendor agreements</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in, Accounting, Business Administration, Finance, Computer Science, Information Systems or another related field</li><li>5+ years of experience managing a large portfolio, preferably within the technology organization.</li><li>Extensive experience with P&amp;L management, journal entries (accruals, reclasses, amortization), expense forecasting, financial reporting, resource management, and TCAI processes.</li><li>Advanced or expert PowerPoint and visual presentation skills.</li><li>Experience with JIRA, Rally, and Clarity knowledge.</li><li>Highly proficient in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Demonstrated problem-solving skills.</li><li>Ability to persuade and influence through established credibility.</li><li>Ability to apply situational leadership and encourage and motivate team members.</li></ul>&nbsp; &nbsp; &nbsp; Preferred Qualifications<ul><li><ul><li>Deep experience and proven thought leadership in a financial role and a strong foundation of knowledge in Finance.</li><li>Experience in Technology financial management.</li><li>Adept at driving outcomes with relentless attention to detail.</li><li>Ability to continuously deliver results in a dynamic environment while comfortably navigating ambiguity.</li><li>Lead and influence others without authority at multiple levels across technology, product, and business functions.</li><li>Adept at building relationships with strong consultative and collaborative skills to partner with leaders across business and technology.</li><li>Superb verbal and written communication skills, from preparation through execution, with the ability to understand your audience and build presentations to structure messages that effectively inform and persuade.</li><li>Working knowledge of technology investment planning, resource management and cost modeling is highly desirable.</li><li>Working knowledge of private and public cloud environments; particularly AWS, GCP, and Azure</li></ul></li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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