Regulatory Operations Manager (Compliance and Regulatory Manager 1)

Initial Posting Date:

10/16/2024

Application Deadline:

10/31/2024

Agency:

Oregon Health Authority

Salary Range:

$6,257 - $9,677

Position Type:

Employee

Position Title:

Regulatory Operations Manager (Compliance and Regulatory Manager 1)

Job Description:

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Protection, HLO unit  in Salem, Oregon has a fantastic career opportunity for a Regulatory Operations Manager (Compliance Regulatory Manager 1) which evaluates, and effects change to operational processes, rules and policy for the following boards, councils and programs the HLO serves:

This is a full-time, management service position, not represented by a union.

What will you do?
The Compliance and Regulatory Manager is a member of the HLO Executive team which creates business strategies, objectives, priorities, and goals for the HLO. The primary purpose of this position is to promote the mission of HLO by directing the regulatory division of HLO through supervision, development and implementation of regulatory compliance programs, outreach to and education for facilities, businesses, independent contractors, practitioner license holders, consumers, and the media.

The Regulatory Operations Division Manager also directs all disciplinary and regulatory aspects of HLO; oversees and manages the statewide inspection of businesses and practitioners; may oversee or participate in complaint investigation resolutions, mediation, and contested case hearings. This is accomplished by training and managing a team of investigators, inspectors, and administrative staff.

What's in it for you?

The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefit packages for you and your qualified family members with minimal out-of-pocket costs (member cost share is as low as 1% - 5%). Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx 
• Paid Leave Days:
  • 11 paid holidays each year.
  • 3 additional paid personal business days each year.
  • 8 hours of paid sick leave accrued each month.
  • 8 hours of vacation leave accrued each month with increases every 5 years.
• Pension and Retirement plans. After six months of service, you may qualify for the Public Employee Retirement System (PERS). New employees may be enrolled in the Oregon Public Service Retirement Plan (OPSRP).
• Student Loan Forgiveness; Public Service Loan Forgiveness (PSLF) opportunity. The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments. 
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Continuous growth and development opportunities.
• Click here to learn more and access a summary of State of Oregon benefits.

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs, and
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.

Minimum Qualifications:

Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a Bachelor’s degree in a related field.

Desired Attributes:

• Incumbents must possess highly specialized expertise in the theories and principles of evidence.
• Experience in investigations, law enforcement or administrative law managerial experience.
• Extensive knowledge of the principles and practices of employee relations.
• The ability to demonstrate general knowledge of the principles and practices of management, including planning, organizing, directing, motivating, controlling and decision making.
• Basic knowledge of public speaking techniques; general knowledge of the principles and practices of organizational behavior; and skill in communicating effectively in writing and in oral expression.

Working Conditions:

• Extended periods of data entry on a PC terminal and telephone usage daily.
• Office environment requiring occasional standing, bending and lifting up to 25 lbs.
• This position has frequent contact and interruptions with staff, licensees, public, HLO stakeholders, media and others with conflicting priorities.
• Works under deadline situations over which the employee has no control. Conflicting schedules and deadlines can create heavy workload and stressful production periods.
• Occasional handling of angry or irate applicants, licensees, citizens, and staff.
• Requires a flexible work schedule and intermittent overtime; infrequent travel in State-owned vehicle; periodic out-of-town / out-of-state travel with occasional overnight stays.
• Some duties can be performed remotely. Remote workers must establish and maintain an appropriate environment and schedule when working from home.
• To be eligible for telework, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information accessible in their home.
• Staff who work remotely may be required to periodically or regularly report to a state office location as part of their job.

Directions to Apply:

Please fill out the online application and submit aresume and cover letter telling us about yourself and how your personal (lived), educational, and/or professional experience qualifies you for this position.

• External Applicants: Click the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.
• Current State of Oregon employees: Apply through your employee Workday account. View this job aid for assistance.

Resources:

• Workday will timeout after 20 minutes of inactivity.
• Workday performs best in Google Chrome.
• Check both your e-mail and Workday account for updates regarding this recruitment.
• Oregon Health Authority (OHA)
  • Oregon Health Authority Website
  • Mission, Vision and Core Values
  • Programs and Divisions
• Career Resources
  • State of Oregon Career Resources Page
  • Get Your Application and Resume Noticed
  • Ace the Interview
  • Search for State of Oregon jobs
  • How to Set Job Alerts

Additional Information:

• Visa Sponsorships: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.  OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• Pay Scale: Upon receiving a salary offer, we will conduct a pay equity assessment using the information provided in your application to determine your salary placement upon hire. To ensure a comprehensive evaluation, please make certain your application materials are up-to-date and thorough. Include relevant details such as your work history, education, volunteer work, lived experiences, and any other pertinent information related to the position you are applying for. Please visit the Pay Equity Project homepage to learn more.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Veterans: If you are a veteran, you may receive veterans’ preference points. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time. Veterans | Oregon Department of Veterans Affairs: 1-800-692-9666
• This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.

Questions?

If you have questions or would like assistance, including an accommodation request under the Americans with Disabilities Act, please contact Juan McGruder, HR Analyst, at juan.a.mcgruder@oha.oregon.gov.

TTY users, please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll-free 1-855-524-5627, for customer service assistance.

Affirmative Action, Equal Opportunity, and Pay Equity:

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.