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Quality Control Specialist I

Overview

At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what's possible-together.

Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.

We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News and San Antonio Express-News. For further information, please visit us at www.texascapitalbank.com.

Responsibilities

  • Using personal judgment and loan documentation knowledge, perform the edit process for system input via Signature and/or AFS Level III to ensure adherence to both Bank and department standards, that the appropriate system accurately reflects the correct information, and that proper source documentation is provided
  • Review system generated note notices daily to ensure accuracy prior to mailing to customer
  • Review system generated reports as needed
  • Update internal tracking metrics
  • Identify training requirements through analysis of repetitive errors and provides information to management for resolution
  • Assist management with identification and development of procedures

Qualifications

  • At least one to two (1-2) years of banking experience preferred
  • One (1) year of commercial loan servicing experience preferred
  • Proven analytical skills, the ability to make independent judgment calls, superior communication skills and a working knowledge of Excel and Access
  • Proficient in MS Excel required with MS Access, MS Outlook, MS Word experience a plus
  • Excellent oral and written communication skills
  • Ability to prioritize daily work load
  • Ability to perform independent analysis and interpretation of incoming research requests
  • Ability to establish positive working relationships with Relationship Managers and Relationship Associates
  • Must be able to work in a fast-paced environment and execute multiple tasks successfully
  • Well organized and detail oriented
  • Possess analytical and problem solving skills
  • Able to work in both an independent capacity as well as in a team environment