ITSM System Developer (Information Systems Specialist 6) Remote Work

Initial Posting Date:

10/21/2024

Application Deadline:

11/21/2024

Agency:

Oregon Health Authority

Salary Range:

$5,660 - $8,572

Position Type:

Employee

Position Title:

ITSM System Developer (Information Systems Specialist 6) Remote Work

Job Description:

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

The Oregon Health Authority has a fantastic opportunity for a ITSM System Developer to join an excellent team and work to advance their IT career. 

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.

More information about the Office of Information Services and current job opportunities can be found here 

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs,
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.

This position falls under the Information Systems Specialist 6 Classification.

What you will do!

As an ITSM System Developer you will work on enhancing our I.T. Service Management suite of technologies as a product SME.

A System Developer analyzes, plans, develops, integrates, implements, and coordinates projects and activities that support operations, maintenance, installation, and construction of information systems.

A System Developer is assigned work in terms of program or project objectives, priorities, and timelines. A System Developer Consults with the supervisor to resolve policy questions and problems in coordinating activities with other programs. Typically, work is subject to technical and administrative control in which review is made of program or project accomplishments and adherence to policies, directives, and desired results.

What's in it for you?

• Medical, vision, and dental benefits
• 11 paid holidays
• 8 hours of vacation per month, eligible to be used after 6 months of service
• 8 hours of sick leave per month, eligible to be used as accrued
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
• Pension and retirement programs 
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work
• A healthy work/life balance, including fulltime remote options as well

What we are looking for:

MINIMUM QUALIFICATIONS:

(a) Five (5) years of information systems experience in:
Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack

OR

(b) An Associate's degree in Computer Science, Information Technology, or related field,
OR
completion of a two (2) year accredited vocational training program in information technology or related field;
AND
three (3) years of information systems experience in:
Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack

OR

(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in: Documented experience and training in various programming languages, established history of working with various APIs, and use of Windows Server stack

Working Conditions

Working conditions are those of a general office environment in a close-knit, team-oriented environment.  At times, weekend and evening work will be necessary to meet customer demands and department deadlines.  This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames.  From time to time, may require long hours with night and weekend work. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.

Desired Attributes:

At time of hire, the person in this position needs to possess the following skills and experience:

• Excellent oral and written communication skills.
• Ability to learn and adopt new technologies.
• Ability to work directly with diverse end-users and team members.
• Ability to lead and / or mentor other team members including contracted staff.
• Personal computer skills in standard office software such as Microsoft Word, Excel, etc.
• Knowledge of technological changes and developments in IS.
• Application system program problem analysis and testing.
• Experience with general application system configuration, change management, problem resolution procedures.
• Strong history of programmatic languages and ever-increasing responsibilities with those languages.
• Knowledge and ability to use APIs to support interconnected applications.

Desired Experience:

• Experience in structured design, analysis, programming, testing and implementation.
• Experience in and knowledge of theories and principles of Information Systems (IS) technology, especially I.T. Service Management software (Broadcom, Ivanti, Jira, etc.).
• Mature understanding and experience with system APIs and interconnected systems
• Experience supporting development and operations for enterprise solution platforms and applications with the following:
• Commercial Off-The Shelf (COTS) Products: Experience configuring and adding customized modules to extend the functionality
• Programming: Mature experience with a variety of different languages, with preference to JavaScript, PowerShell, CSS, HTML, C#
• Database administration: ,Mature experience with MS SQL stack and the use of SQL language
• Server administration,
• Experience coordinating small projects, or project management training.

• Enterprise systems administration coordination, configuration, and change management processes and procedures

How to Apply

• Complete the online application
• Complete questionnaire
• Attach a resume

Attention current State of Oregon employees:

To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.

To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).

Help Your Application Rise to the Top!

Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

• This posting closes at 11:59 PM on the close date listed.
• Workday will timeout after 15 minutes of inactivity.
• Workday performs best in Google Chrome.
• You must have a valid email address to apply.
• Check both your email and Workday account for updates regarding this recruitment.
• Please print or save a copy of this announcement. You will not have access to it once the posting closes.

Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at Umulkher.Abdullahi@dhsoha.state.or.us or 503-569-8811

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information

• Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
• PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check.  The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
  • A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
  • A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
• Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
• Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
• Applicant Help and Support webpage

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

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